Falcon.io is looking for an experienced and talented Salesforce administrator to join our agile team in Commercial Systems to help capitalize on the benefits offered by the Salesforce CRM system. You should possess extensive knowledge of Salesforce system administration and the ability to work in a fast-paced environment.

Your Responsibilities:

• Understanding the revenue operations/processes underlying the Salesforce implementation

• Manage administrative functions including user profiles, roles, permission sets, assignment rules

• Identify, diagnose, and resolve technical problems, escalate and track problems appropriately

• Help manage operational requests such as creating rules around workflow, validation, fields, advanced formulas, custom objects, flows

• Help develop and maintain complex user roles, security, profiles, workflow rules, validation rules and custom workflows

• Create and maintain reports and dashboards

• Monitor data quality, integrity and user adoption

• Establish, implement, and administer best practices with regards to system maintenance, security, release management, improvements, data integrity

• Maintain documentation of processes, policies, application configurations and related materials

• Install and manage installed apps

• Plan and manage Salesforce upgrades and releases

  
  

Your Profile:

• Working experience in a similar Salesforce role for 3+ years with at least 2 years of Salesforce Administration experience

• Experience with data management, transformation, cleaning, and de-duplication

• Experience with Salesforce CPQ, Marketing

• Strong attention to details

• Effective communication skills both written and oral

• Ability to prioritize and work autonomously

• Good collaboration and stakeholder management skills

• Solution oriented thinking