You will be joining a young and dynamic international team developing bleeding-edge technology and shaping the future of UX design and development. We are 9 different nationalities, and we speak 10 different languages. We have been a remote-friendly company since day one, and we are so far distributed in 5 different countries with our HQ in Copenhagen, Denmark. 

As a Community Manager, you’ll help nurture the amazing Uizard community. Community is a crucial part of Uizard — through community management, we get valuable insights, learn, and make sure that we don’t lose track of our mission of democratizing design. You will be working closely with the Head of Community in the Customer Success team, as well as the co-founding team.

What you’ll do:

• Maintain, develop, and launch community initiatives, measure success, and scale initiatives when appropriate

• Participate and partner with other external communities to create valuable synergies or to spread the word on Uizard’s vision

• Communicate with our community members and provide them with relevant support and resources

• Talk to the community members regularly to get feedback on different types of issues (bug reporting, feature suggestion, etc.) and talk to the appropriate internal teams about the best way to address those issues

• Support your team in other community-oriented initiatives

Should have:

• At least 1-year of experience in community management or another customer-facing role (Experience working in the SaaS industry is preferred)

• Passion for customers, understanding of why customer voices are crucial to success, and excitement with finding innovative ways to support customers and communities

• Excellent written and verbal communications skills in English

• Organization skills, as there will be a lot of multitasking in this role

• Experience working with social networks (Twitter, Facebook, LinkedIn, etc.) and other community platforms (Slack, Discord, etc.)

• Ability to learn technical tools and concepts quickly

• Great interpersonal skills, ability to communicate empathetically, and willingness to go above and beyond to serve the Uizard community

Nice to have:

• Experience handling support tickets in customer support software

• Interest in web/app design and development

• Proficiency in one or more major languages, apart from English (French, Spanish, Mandarin, or Arabic)

Perks:

• Flexible working hours and free to work completely remotely

• Opportunity to join a fast-growing startup

• Competitive salary and stock options

• Significant responsibility and ownership over projects