Flagship Store Assistant @ MATE.BIKE

MATE is on the lookout for a sharp, proactive and hard-working Flagship Store Assistant to take command of the day-to-day activities of our Copenhagen based store. You must possess stellar customer service skills and be driven by the desire to increase the company revenue through sales maximisation. 

As you will be serving local customers, Danish is a must!

This vacancy is full-time and it requires that you are willing to work a few hours during the weekends.

If you are an enthusiastic, animated and sales-focused person who loves interacting with people then you have what it takes to become our next Flagship Store expert. You will be helping customers identify and purchase the products they desire while assuring all store operations and processes are in compliance with MATE standards. 

The most exciting company on two wheels

Founded in 2016, MATE.BIKE has quickly become one of the most disruptive and fastest-growing companies in the ebike industry with a global eCommerce D2C business model and a strong brand environment and digital ecosystem. We are now heading into the next phase of scaling up the company and fully utilizing the momentum of our business model and market positioning – being the must-have ebike of them all. 

Job duties and responsibilities  

• Greeting, receiving and attending to customers 

• Ensuring high levels of customer satisfaction through excellent sales service

• Preparing and managing orders, being involved in stock control and management

• Offering advice and guidance on product selection to customers

• Demonstrating the showroom products to the customers (bike functionality, foldability, etc.)

• Keeping up to date with special promotions and updating displays

• Displaying showroom products and merchandise in a pleasing and attractive manner 

• Maintaining the showroom tidy and clean

• Being responsible for the security within the showroom

• SoMe content on our Instagram account 

Qualifications 

• You have proven working experience in retail sales and a basic understanding of sales principles and customer service practices 

• You are native in Danish and have a proficient level of English 

• You have strong communication skills and a passion for interacting with people, also on an international level

• You possess excellent organisational skills with an ability to multitask in a highly dynamic work environment 

• You show the desire to help improve the overall setup and processes, with understanding of the sales process cycle 

• You have some knowledge of inventory techniques 

• You have a friendly and engaging personality

• You are passionate about bikes and cycling 

What we offer

You will have ample opportunity to develop and advance with us and be part of an incredible growth journey. We are based in Landemaerket 29, we have a strong vibe and you will feel this energy and drive in your everyday work life.

Process for applying 

We are screening applications on a rolling basis, thus we recommend applying as early as possible.