Partner Onboarding Associate (Retail Associate)

Salary Competitive

Are you a detail-oriented and service-minded professional looking for your next challenge? Does being a part of one of Europe’s fastest-growing companies and their brand new business vertical excite you? If so, then we'd love to chat!


Role background

Wolt is a Finnish technology company and until recently, we’ve been best known for our food delivery platform. On our mobile app or website, customers can order their favorite meals from our restaurant partners, and either pick their food up or have it delivered by our courier partners. Three years ago, Wolt operated in 4 countries and 10 cities across the Nordics. Fast forward to today, we’re in 23 countries and over 180 cities across EMEA, servicing over 10M registered users - and we are just getting started. In Denmark alone, we’re now an organization of nearly 250 dedicated Wolters and growing fast.

However, food delivery was just the start! We now also want to satisfy our customers' need for instant commerce and deliver a wide variety of products, by expanding our platform to some cool retail shops, supermarkets, flowers, toys and other exciting products, all referred to as Retail. 

As such, we need a structured Retail Associate to support the onboarding and training of new retail partners and ensuring the best possible partnership. As a Retail Associate, you will act as a key communicator between our operations team and retail partners in order to ensure optimal success. Retail is one of the newest and fastest-growing teams in our organization, hence you will have a chance to be a part of growing and shaping something from the very early days!


What you'll be doing

  • Onboarding retail venues into Wolt's platform including photography, menu updates, translations and training.

  • Creating product selections and ensuring retail partner selections on the platform are accurate.

  • Handling retail support together with your fellow Wolters in our Support team.

  • Proactively helping retail partners in order to improve their performance.

  • Helping out with marketing campaigns for retail partners.

  • Assisting the rest of the Retail team in any additional tasks related to working with retail partners, and how we could work smarter as a team.


Our humble expectations

  • Fluent in Danish and English to be able to both communicate with partners and create the product selections in the local language and English.

  • A great team player that is ready to rock the retail scene in Denmark and is interested to learn and develop within tech, service and retail.

  • Experience in support, administration, coordination, store management, account management, or similar role.

  • Excellent interpersonal skills with the ability to adapt the tone to suit the audience.

  • Structured, detailed and service-oriented.

  • Tech-savvy self-starter with a passion for growth.

  • Data-driven mindset - you are curious about how things work and how to optimize processes and the user or partner experience. 

  • Good problem-solving skills with a ''can-do'' attitude.

  • Experience from within the retail industry is a plus.


Next steps

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!

We are continuously reviewing applications and will close the role whenever we find the right match. So, apply today! :)

Perks and benefits

This job comes with several perks and benefits

Flexible working hours
Flexible working hours

Time is precious. Make it count. Morning person or night owl, this job is for you.

Free coffee / tea
Free coffee / tea

Get your caffeine fix to get you started and keep you going.

Near public transit
Near public transit

Easy access and treehugger friendly workplace.

Social gatherings
Social gatherings

Social gatherings and games; hang out with your colleagues.

Free office snacks
Free office snacks

Peckish after lunch? We got your back with soft drinks, treats and fruit.

Free friday beers
Free friday beers

Friday is something special, let's enjoy a beer together.

See all 11 benefits

Working at
Wolt (DK)

Wolt is a Finnish technology company best known for our food and retail delivery platform. On our mobile app or website, customers can order their favourite meals or products from either our restaurant or retail partners and either pick their order up or have it delivered by our courier partners. A few years ago Wolt operated in 4 countries and 10 cities across the Nordics. Fast forward to today, we’re in 27 countries and over 130 cities across EMEA, servicing over 20M registered users. We’re expanding rapidly, from our offices in Copenhagen, and now we’re looking for someone to be part of this hectic, fun and rapid expansion and help to further build our presence in Denmark.

Read more about Wolt (DK)

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