Junior Support Engineer (Dansktalende, student/part time)

Salary Competitive

Join our mission to help the best personal trainers change the life of thousands of people all over the globe through health and fitness.


Our company 🚀  

Lenus is a fast-growing software company building an intelligent nutrition and workout solution that helps personal trainers, dieticians and other health professionals scale their business while preserving a high degree of personalization. This is achieved through our full-suite personal trainer CRM platform and coach-branded web and mobile apps for end-users to follow meal and workout plans, track progress and stay in touch with their coach.

Our software has helped people lose over 300,000 kgs (and still counting) and change their life with healthy habits, workouts and nutrition!  

We are now looking for more Junior Support Engineers to join our growing Support team located in Nordhavn, Copenhagen. This is an exciting opportunity to grow professionally during your studies, while joining an exciting scale up journey.   


YOUR TASKS AS A JUNIOR SUPPORT ENGINEER WOULD INCLUDE:

  • Be the voice of the coaches and help our product teams to make the best decisions for our customers

  • Ensure a high level of support for our coaches and their clients solving issues and answering questions around our products

  • Act as a technical translate by communicating complex problems and solutions to both technical and non-technical colleagues and customers

  • Troubleshoot and investigate issues occurring in our products by the use of programming tools such as SQL  


WHAT MAKES THIS ROLE EXCITING:

  • A unique and extraordinary journey where no two days are the same

  • A hands-on learning experience, where you have fun while working

  • Family atmosphere with flat hierarchy

  • Direct support from your team lead that will ensure your growth and well-being

  • Growing and learning as a Support professional in a great company full of opportunities, energy and a passion for what we do!

  • A salary of DKK145 per hour, work computer, free snacks and lunch during work

  • Social activities like running club each friday finishing off with a dip in the water next to our office, company football team  


WHO ARE YOU?

  • Be ready to work 15-22 hours a week with occasional weekend shifts (every 2nd week) 

  • Tech savvy and a quick learner

  • Experience from customer service 

  • Excellent English and Danish written skills

  • Thrive in a busy and energetic environment - and pride yourself in helping others!  


Think you’re the one? Then apply at the job link below, submitting your CV and 3-4 sentences explaining why you think you’re the perfect fit for us.  


We can’t wait to meet you!

For more information or questions please contact us at tilman@lenus.io

Perks and benefits

This job comes with several perks and benefits

Flexible working hours
Flexible working hours

Time is precious. Make it count. Morning person or night owl, this job is for you.

Free coffee / tea
Free coffee / tea

Get your caffeine fix to get you started and keep you going.

Free friday beers
Free friday beers

Friday is something special, let's enjoy a beer together.

New tech gear
New tech gear

Are you a true Tech Savvy? Macbook, trackpad, you name it, we get you covered.

Near public transit
Near public transit

Easy access and treehugger friendly workplace.

Central office
Central office

Your local office is your anchor point, thus, we placed it centrally at your convenience.

See all 9 benefits

Working at
Lenus eHealth

We are on a journey to make the world a happier and healthier place! We empower the world’s most prominent fitness professionals by providing them with the platform and industry expertise to achieve limitless scalability, via a streamlined and sustainable online business. As one of the fastest-growing scale-ups in Europe, we not only have a great product, but also an incredible team of over 300 people, located across several markets that are waiting to be further developed. At Lenus, you're part of a unique growth journey. Every day is different. Every week we hit a new milestone. Every month many new talented faces join our team. We are shaping the future of fitness and health and the future of our team. And even better - We are only at the beginning and set ambitious goals: We aim to establish ourselves as the leading online coaching platform in Europe and the US while building our awesome, skilled and happy Lenus family. Cool numbers we'd like to show you: 78 ENPS Score and 4,8 score on Glassdoor: Our engagement sets in the top 5% of tech companies. This makes us one of the most engaged tech companies in the world and we’re pretty proud of that! Maintaining this score is our utmost priority. 345 % Growth in the last year: We grow with speed while having fun. Our team members are the nerve and center of everything that we do. 29 nationalities in Lenus: Diversity is not only about nationality but also about bringing people with different views and perspectives together to create the best results.

Read more about Lenus eHealth

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