Customer Success Manager

Salary Competitive

Do you like helping others succeed? Do you thrive on making people happy and excited? If you are, you should probably keep reading.


Turis is an eCommerce platform dedicated to wholesale and B2B operations. We help brands and companies interact with ease and without legacy technologies. In other words, we help our customers to take their wholesale operations from analogue to digital with our full-service tool.


To make our customers succeed, happy and excited about Turis we need you to take part in the onboarding process, talk to the many different brands and companies all around the world that are our customers and run the direct dialogue with them as they get familiar with Turis.


Your areas of responsibility will be:

  • Onboarding new customers in Turis

  • Talking and building relationships with new and potential customers

  • Helping customers get started with the features relevant to them

  • Keep track of feature requests and present them to the management team


We expect that you master (or at least are trying to master) the following skills:

  • Great communication skills

  • Can-Do attitude

  • Good technical understanding

  • Organized and structured

  • High level of spoken/written English


Experience in the following areas is preferred, but not required:

  • Experience with other software/digital platforms used in a B2B context

  • Experience writing knowledge base articles


What you’ll get

A job in a fast paced startup environment where you get to be part of defining the approach to customer success in Turis, implement your own processes and take ownership!

Our company culture reflects the fact that we are a fast growing startup which means great flexibility, constant focus on innovation, the feeling of making an impact and stuff like petting our office dog.

For more information or questions please contact us at casper@turis.app or phone number 29862399

Perks and benefits

This job comes with several perks and benefits

Flexible working hours
Flexible working hours

Time is precious. Make it count. Morning person or night owl, this job is for you.

Near public transit
Near public transit

Easy access and treehugger friendly workplace.

Free coffee / tea
Free coffee / tea

Get your caffeine fix to get you started and keep you going.

Free office snacks
Free office snacks

Peckish after lunch? We got your back with soft drinks, treats and fruit.

Social gatherings
Social gatherings

Social gatherings and games; hang out with your colleagues.

Remote work allowed
Remote work allowed

You know how you perform best. Work from your couch, your favorite cafe or abroad when you feel like it.

See all 10 benefits

Working at
Turis

Turis is the wholesale eCommerce platform of the future. We enable brands and manufacturers to allow their retailers to place orders in a digital format to make wholesale ordering quick and pain-free. We are extremely user focused and strive to deliver a best-in-class ordering experience. Similarly, we want to make implementation a breeze and a task that should be done in days, not months.

Read more about Turis

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