Do you like helping others succeed? Do you thrive on making people happy and excited? If you are, you should probably keep reading.
Turis is an eCommerce platform dedicated to wholesale and B2B operations. We help brands and companies interact with ease and without legacy technologies. In other words, we help our customers to take their wholesale operations from analogue to digital with our full-service tool.
To make our customers succeed, happy and excited about Turis we need you to take part in the onboarding process, talk to the many different brands and companies all around the world that are our customers and run the direct dialogue with them as they get familiar with Turis.
Your areas of responsibility will be:
Onboarding new customers in Turis
Talking and building relationships with new and potential customers
Helping customers get started with the features relevant to them
Keep track of feature requests and present them to the management team
We expect that you master (or at least are trying to master) the following skills:
Great communication skills
Good technical understanding
Organized and structured
High level of spoken/written English
Experience in the following areas is preferred, but not required:
Experience with other software/digital platforms used in a B2B context
Experience writing knowledge base articles
What you’ll get
A job in a fast paced startup environment where you get to be part of defining the approach to customer success in Turis, implement your own processes and take ownership!
Our company culture reflects the fact that we are a fast growing startup which means great flexibility, constant focus on innovation, the feeling of making an impact and stuff like petting our office dog.
This job comes with several perks and benefits
Time is precious. Make it count. Morning person or night owl, this job is for you.
Easy access and treehugger friendly workplace.
Get your caffeine fix to get you started and keep you going.
Peckish after lunch? We got your back with soft drinks, treats and fruit.
Social gatherings and games; hang out with your colleagues.
You know how you perform best. Work from your couch, your favorite cafe or abroad when you feel like it.