Paid UX Research Intern position at Podimo

We’re looking for a UX Research Intern with a passion for qualitative research and a natural interest for understanding people. Does researching how users interact with the Podimo universe sound exciting to you? Are you eager to be the voice of our listeners and content creators and help the business understand these core groups? Then keep on reading! 

Your primary job will be to gain an exceptional understanding of our users, their preferences and behaviours. Your task will be to set up studies that will research user experiences and identify pains and moments of truth, which are used to create a clear direction for improvements, priorities and ambitions.

You will report directly to Christina Urban Sørensen (Head of UXR & CRM), work in a small team of researchers and work closely with the product and commercial teams. The duration of the paid internship will be 6 months initially with the possibility of it turning into a full time position afterwards.

What is Podimo?

Podimo is the leading platform for podcast- and audiobook lovers and content creators. Our intuitive app puts a world of local content at our listeners’ fingertips. We offer a free app with personal recommendations, and a membership that gives access to exclusive content.

In the past few years, podcasting and short form audio content has seen tremendous growth. Yet, the format is still in its early days and has not yet reached its true potential. 

We’ve set out on a mission to create a sustainable ecosystem that lets content creators focus on their craft while earning money too. Our unique revenue share model means that creators are directly rewarded for making content that people want to hear – whether they have a massive following or a niche audience.

Podimo is a Danish start-up founded right here in Copenhagen. Since our launch in September 2019, we’ve expanded to 4 more markets, grown the team to +100, and surpassed 1 million users. But we’re just getting started…

Podimo will become the preferred audio streaming platform for listeners around the globe looking for unique, high-quality, local content. Moreover, we’ll maintain our position as the most empowering platform for content creators.

What will you do? 

• Work closely with the Product & Design Team to develop and test assumptions and hypotheses around the user experience, product features as well as the target groups.

• Guide/aid the company in understanding our listeners/creators, their behaviours and needs.

• Present your findings and make sure that knowledge is stored in an accessible and organised way. 

• Help us improve our products by working with our product, design and development teams to convert data and findings into solutions.

Who are you?

• Have a solid professional toolbox within UX research/design, anthropology or service design

• Can make use of different methods and tools in given situations

• You speak and write english fluently

• Can work independently and with others

• Structured and good at communicating your work to others

• Newly graduated/ In between jobs / Seek work experience

• Unemployed for 6 months (Required by the state) in order to receive paid internship

• You thrive in an ever-changing social environment

We do not require a specific background, but place high emphasis on relevant education, previous experience, concrete examples and process description. We will look at how you approach a challenge and how you work consciously with various UX methods in your research process.

It’s an advantage if…

• you’re passionate/knowledgeable about podcasts/audio content, media and entertainment.

• you have hands-on experience within UX research - from validating hypotheses to conducting research and delivering the findings to a product team. 

• you speak German / Spanish

• you can determine what methodologies/tools to use to suit an investigative purpose.

• you’re able to analyse and understand distinct user groups quickly and distill complex needs into clean, understandable data.

• you have experience working in cross-functional teams and partnering with users, PMs, designers, business analysts, and developers to deliver business value.

What’s in it for you? 

• 6 month full-time and paid internship that might turn into a full-time position

• An awesome working environment in the heart of Copenhagen with some amazing colleagues who can’t wait to get to know you

• A steep learning curve with learning objectives that we define together to ensure that you get the most out of your internship. No fetching coffee or making copies! ;)  

• Flexible working hours with the possibility to work remotely 

• A computer during your internship 

• A delicious lunch, unlimited coffee, soda and snacks

• Get professional sparring with brilliant colleagues with backgrounds in Netflix, Spotify, Google, Hulu etc. as well as become a part of an entrepreneurial start-up with high ambitions