Customer Relations Intern

Salary Unpaid

Astro.io is a startup rebuilding the investment platform to help the next generation make better-informed investments. The customer is at the center of everything we do. The Astro.io app will take the customer by the hand from the basics to the more technical information, all while investing any amount of money. We believe in learning-by-doing. The journey towards better-informed investments is mapped out for the customer.

 

Opportunity

Do you care about forming positive relationships? Astro.io is committed to providing a good service to our customers. As the Customer Relations Intern, you'll build lasting relationships with our customers by solving even their smallest problems. You’ll gain a meaningful role in demonstrating that we care about our customers. You'll test your knowledge and skills in a fun, fast-paced entrepreneurial environment and gain valuable experience.

 

Profile

You’re pursuing a degree in Business, Marketing, Communications, or equivalent.

  • Sincere interest in investing.

  • Stays calm when customers are stressed or upset.

  • Firm written- and verbal communication skills.

 

The Role

Imagine creating the absolute best investment experience. Bring passion and dedication to your work, and there's no limitation to what you could accomplish. We're looking for a Customer Relations Intern who maintains an empathetic attitude toward customers at all times.

 

You care about people, and you enjoy helping with all types of customer issues. You will communicate with customers over the phone, email, and social media. You will contribute to creating the Astro.io customer care system. You're an outgoing personality as in-person networking will also be part of the job.

 

Team

As a young dynamic team, we value people, excellence, disruption, transparency, intuitiveness, and fun. We care about people and enjoy social activities with the team and our customers. We’re building a creative environment with the freedom to innovate. Ambition is a must as we’re enjoying disrupting a legacy industry.

 

Formalities

The position is a 3-6 months internship. We’re flexible with start and end dates.


Our office is at the Symbion co-working space in Østerbro, Copenhagen, Denmark, which means you’ll be working in a vibrant and highly creative atmosphere.


If you have any questions regarding the position, please contact Rasmus Koch Nielsen by mail or phone, see below.


We screen applicants as they come, so don’t hesitate to send us your CV and motivational letter through the Hub.

For more information or questions please contact us at ras@astro.io or phone number +4560155990

Perks and benefits

This job comes with several perks and benefits

Flexible working hours
Flexible working hours

Time is precious. Make it count. Morning person or night owl, this job is for you.

Free coffee / tea
Free coffee / tea

Get your caffeine fix to get you started and keep you going.

Near public transit
Near public transit

Easy access and treehugger friendly workplace.

Social gatherings
Social gatherings

Social gatherings and games; hang out with your colleagues.

Free office snacks
Free office snacks

Peckish after lunch? We got your back with soft drinks, treats and fruit.

Free friday beers
Free friday beers

Friday is something special, let's enjoy a beer together.

See all 11 benefits

Working at
Astro.io

It is overwhelming to get started with investing. Astro.io helps you navigate the investment jungle while investing with ease. Our mission is to help you achieve financial freedom through sound investments. We believe in learning-by-doing. Astro.io combines the investment platform and learning into one seamless mobile application. Investment insights are mapped out from basics to advanced. All while investing with any amount of money.

Read more about Astro.io

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