Our small UX Research team is growing, and we are excited to open a Senior UX Researcher position. We are looking for an experienced researcher, who is ready to join us in the journey of establishing UX Research as a natural part of the design process.
This team's work revolves around involving our users on a regular basis when doing exploratory, strategic and tactical research, but also on developing design metrics to measure the user experience and the quality of our design, starting up a user panel, experimenting with Googles Happiness Tracking Survey (HaTS) and much more. In the UX Research team, nothing is set in stone. Our working approach is that of continuous learning–we're not afraid to make mistakes. There is no manual for the best way to utilise UX Research–let's discover it together.
Design, lead and conduct all sorts of research projects like interviews, surveys, think aloud tests, heat map tests etc.
Work closely with the product teams
Co-create with product teams and stakeholders
Come up with and lead new initiatives and help establish UX Research as a natural part of the design process
Present your findings to the R&D department and the rest of the organisation
4+ years experience with research – you know the basic research skills and methods, and you can confidently design and lead a research project from beginning to end
Experience working within a similar tech company or enterprise software company
Experience working closely with product teams
Experience with facilitating workshops and doing co-creation with product teams and stakeholders
Enjoy presenting insights internally to RnD or broadly across the organisation
A background in human-computer interaction, ethnography, anthropology, user/UX research or service design
Moreover you are:
Passionate about starting new initiatives and leading them
Hungry to learn and naturally curious
A great team player (who also enjoys focused solo analysis work)
Happy to mentor and teach colleagues more about research
Passionate about experimenting, happy to fail and learn as you go along
Have been contributing actively to the development of a research repository
Have experience with UX Outcomes, design metrics and how to quantify research outcome
Know how to do data analysis from bigger data sets
Have tried working with the lean UX Canvas approach
Are familiar with customer journey mapping and the creating of personas
Have experience with conducting competitive analysis and market research
Have experience with or knowledge about how to build a UX Research strategy
Enjoy storytelling and being creative when presenting insights
This job comes with several perks and benefits
If we’re not having fun, we’re doing it wrong. Join us for a game of ping pong, chess or Counter-Strike.
Your local office is your anchor point, thus, we placed it centrally at your convenience.
Carve out time for your kids, friends and personal cider projects.
Are you a true Tech Savvy? Macbook, trackpad, you name it, we get you covered.
Social gatherings and games; hang out with your colleagues.
Get your caffeine fix to get you started and keep you going.