Product Marketing Lead

Salary Competitive

Superb is changing the way restaurants are working. Today, most restaurants are using multiple systems that cannot integrate, leaving them with no way to collect and use insights about their guests and business. Until now... 

Superb introduces the world’s #1 Guest Experience Management platform collecting all the tools to run a restaurant while collecting guest data to provide personal experiences, build guest relationships, increase retention and maximize revenue. Superb is empowering the new generation of restaurateurs worldwide.

 

We are looking for an ambitious and data-driven Project Marketing Lead with solid project management and communication skills to bring our product marketing activities to the next level.

The main focus of the role is to drive effective product marketing plans to communicate the features and benefits to potential and current users of Superb's Guest Experience Platform. The position is cross-functional, working with many teams, steering how we bring to life all the great things we are building at Superb.

You are fearless in experimenting with new approaches and optimising existing product marketing activities, including analysing customer data and feedback, sparring with Product Managers, and ensuring the best awareness, onboarding, engagement, and retention activities across the product portfolio. 

You will have full commercial product marketing ownership throughout the lifecycle of our product offering and all future launches.

 

Your responsibilities: 

  • Own Superb's Product Marketing prior to, during, and after the launch of new products/features.

  • Ensure consistency in product messaging across all communication platforms.

  • Building a solid product marketing launch methodology that incorporates competitor analysis, positioning, distribution, sales enablement, reviews and retention.

  • Prioritisation of communication; Help us define a vital product announcement vs something that isn't worth communicating. 

  • Build product messaging that sets our GXM platform and new product features apart from others in the market.

  • Build and execute a strategy for decreasing time-to-value with our customer base, including onboarding, product adoption, product updates etc. 

  • Build and help steer a strong feedback culture between feedback culture across all teams and with customers. Flagging when a product feature needs to be reworked or relaunched based on customer research, insights and performance marketing metrics.

  • Identifying potential strategic growth opportunities with product launches.

  • Building our product marketing team, with growth shaped around your needs, capabilities and performance.

 

Requirements 

  • Minimum 3 years of experience working in product marketing, product management, and/or tech presales.

  • Native English with extraordinary written skills – you need to love writing to thrive in this role.

  • Preferable expertise from the tech industry (hardware and/or SaaS)

  • Excellent people skills; You'll be in contact with many people across the company every day, so you need to be comfortable with that.

  • You're a self-starter that can make things happen in a fast-paced, dynamic and global environment

  • You have strong attention to detail and the ability to manage multiple, completing tasks simultaneously.

  • Experience building sales decks and creating watertight value propositions.

  • You enjoy getting your hands dirty in day-to-day tasks.

  • You're an outspoken, active listener and a leader by nature.

  • I love to learn, collaborate and have a growth mindset.

 

What we offer:

  • 25 days of annual holidays, on top of the standardized festive and bank-related ones, of course. 

  • The opportunity to join a company in one of its most exciting stages (Just raised a €12m series-A!) 

  • Flexible work. Work from where you want or swing by one of our remote working hubs located in Copenhagen, Stockholm and São Paulo.

     

Working at Superb, you’ll be able to join a global and diverse team of passionate talents who sets out to shape the future restaurant experience. Together we believe restaurant technology is stuck in the past. Join us on our exciting journey to provide restaurants worldwide with a better way of working using data. 

For more information or questions please contact us at edgar@superbexperience.com

Perks and benefits

This job comes with several perks and benefits

Flexible working hours
Flexible working hours

Time is precious. Make it count. Morning person or night owl, this job is for you.

Social gatherings
Social gatherings

Social gatherings and games; hang out with your colleagues.

Skill development
Skill development

We want to take you from good to great.

Remote work allowed
Remote work allowed

You know how you perform best. Work from your couch, your favorite cafe or abroad when you feel like it.

Paid holiday
Paid holiday

Metropolitists, beach boys and mountaineers we salute you and pay you to go and explore the world.

Work life balance
Work life balance

Carve out time for your kids, friends and personal cider projects.

See all 7 benefits

Working at
Superb

Running a restaurant using multiple systems is not sufficient anymore. The lack of integrations makes it challenging for restaurants to collect and use the insights needed to improve performance, upsell to guests, and build repeat business. Superb empowers the new generation of restaurateurs with a new, more innovative way of working. Introducing Guest Experience Management, the first all-in-one platform gathering all the tools to run a restaurant (Reservations, POS & Payments) while collecting guest data to provide personalised guest experiences, build guest relationships and maximise revenue. Together we believe #experiencematters.

Read more about Superb

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