Senior Product Data Analyst

Salary Competitive

Superb is on a mission to change the way restaurants work. Introducing Guest Experience Management: A new way of managing a restaurant while providing every guest with a personalised experience. Today restaurants must provide every guest with a personal experience. But, the use of multiple systems that don’t speak together makes it impossible for restaurants to collect the insights they need to identify regulars, manage guest relationships and make guests come back. 

 

Superb is the world’s #1 Guest Experience Management platform collecting all the tools to run a restaurant while collecting guest data to provide personal experiences, build guest relationships, increase retention and maximise revenue. 

Together we believe #experiencematters.

 

What you will be doing

  • Monitoring and analyzing raw data across various sources and scrutinizing it

  • Creating reports and dashboards based on this data for our Product teams

  • Visualizing this data to help in decision making

  • Identifying trends in the data to pinpoint key focus areas - Working closely with your product manager to help with product prioritization and roadmap

     

Who you will work with

  • You will be working with a team of dedicated designers, developers and engineers, who together with their Product Managers create valuable products for the company.

 

Who you are

  • You have an analytical mindset

  • You are someone with experience in the SAAS industry

  • You possess solid knowledge about Data Analytics and experience working with large datasets

  • Have the ability to work independently and can oversee projects to completion

  • Someone with experience using SQL and extracting data from large size databases

  • You have used multiple data visualization tools

  • Are used to working in an agile environment using scrum - You like the idea of working in a rapidly growing startup environment

 

For more information or questions please contact us at zaedo@superbexperience.com

Perks and benefits

This job comes with several perks and benefits

Flexible working hours
Flexible working hours

Time is precious. Make it count. Morning person or night owl, this job is for you.

Social gatherings
Social gatherings

Social gatherings and games; hang out with your colleagues.

Skill development
Skill development

We want to take you from good to great.

Remote work allowed
Remote work allowed

You know how you perform best. Work from your couch, your favorite cafe or abroad when you feel like it.

Paid holiday
Paid holiday

Metropolitists, beach boys and mountaineers we salute you and pay you to go and explore the world.

Work life balance
Work life balance

Carve out time for your kids, friends and personal cider projects.

See all 7 benefits

Working at
Superb

Running a restaurant using multiple systems is not sufficient anymore. The lack of integrations makes it challenging for restaurants to collect and use the insights needed to improve performance, upsell to guests, and build repeat business. Superb empowers the new generation of restaurateurs with a new, more innovative way of working. Introducing Guest Experience Management, the first all-in-one platform gathering all the tools to run a restaurant (Reservations, POS & Payments) while collecting guest data to provide personalised guest experiences, build guest relationships and maximise revenue. Together we believe #experiencematters.

Read more about Superb