There is clearly more to a job than “where do I sit” - It’s about culture, It’s about social connections. It’s about helping each other become productive team members. That is why the Goodiebox employee-journey is a journey of growth. As the company grows, we want you to grow, contribute and develop with it. We take pride in each individual contributing in their distinct way - it is not just about where you are, but also where you want to go in your career - we want to go there with you!

We started Goodiebox to share happiness all around the world not just for our members all around the world - but also for our employees.Happiness, trust and ambition is in everything we do - teamwork is based on honesty and friendship, and we always love making new friends…Join a rocket-ride at the “happiest company in the world”

Our mission at Goodiebox is to make the world just a little happier (big words we know) but we believe we can do it starting with our fantastic members and that is where YOU come in. We are looking for a Danish speaking Happiness Hero to join our team in Copenhagen to bring happy faces to the wonderful people throughout Denmark

Responsibilities:

• Responsible for communication with our members through social media, phone, email, and chat

• Assist in the development of new and creatives initiatives to better build member relationships

• Answer member questions regarding member accounts, order details, cancellations, products and general Goodiebox inquiries

• Be proactive in member communication to provide the best service needed

• Ensure system requests are done swiftly and with accuracy

• Daily contact with our warehouse about mistakes and make sure these will be fixed.

• Daily contact with our technical team about technical issues/improvements

• Assist in reporting in collaboration with the Happiness Team Lead

Requirements:

• You live in Copenhagen

• Native Danish speaker

• You are studying for or have completed a Bachelor degree

• You maintain a positive, empathetic and professional attitude toward our members

• Extraordinary understanding for creating “wow” for our members

• A deeply rooted desire to provide the worlds best customer service

• Good experience with customer service, but ready to be challenged on everything you have learned before

• Lots of energy, drive - even in busy periods

• Good adaptability and ready to acquire new knowledge

• Proactive & detail oriented

Benefits:

• Flexible work hours

• Remote Work Policy

• Monthly Goodiebox

• Free Gym

• Macbook or PC

• Pension & Healthcare scheme

• Daily lunch, snacks and drinks when at the office

  
  

  *Please submit applications in English