Country Manager – Scandinavia

Salary Competitive
Equity To be negotiated

About Us

Be Customer Smart offers AI solutions and consulting to help companies to understand better what drives their customer satisfaction and loyalty. This way they can improve things that matter most to their customers and to their business.

Our target industries include:

  • Insurance companies

  • Banks

  • E-commerce

  • Telecom

  • Travel

As we expand our business, we are looking for a Country Manager – Scandinavia, part or full time.

 

Tasks

The person is expected:

  1. Sell Be Customer Smart solutions to new customers

  2. Upsell to existing customers

  3. Be the customers’ local contact point

 

You

  • Experience in selling SW solutions to large companies in our target industries

  • Fluent in Swedish and English (fluency in other languages a benefit)

  • Independent minded and a self-starter

  • Comfortable in reaching out beyond personal network 

  • Good inter-personal skills and ability to access decision makers up to the C-level

  • Happy to work in a start-up environment

 

Benefits

  • Our offer is a role initially as a freelancer with an attractive success-oriented compensation.

  • After 6-12 months depending on the achievements, the package can be restructured to include also fixed salary and share options.

  • Chance to grow and take more responsibility as we grow

  • Flexibility to choose how and when you work

For more information or questions please contact us at jobs@becustomersmart.com or phone number +358 46 969 3079

Perks and benefits

This job comes with several perks and benefits

Flexible working hours
Flexible working hours

Time is precious. Make it count. Morning person or night owl, this job is for you.

Equity package
Equity package

Want to be a partner? Look no further.

Remote work allowed
Remote work allowed

You know how you perform best. Work from your couch, your favorite cafe or abroad when you feel like it.

Skill development
Skill development

We want to take you from good to great.

Maternity / paternity leave
Maternity / paternity leave

Kids are the future, go spend time with them.

Paid holiday
Paid holiday

Metropolitists, beach boys and mountaineers we salute you and pay you to go and explore the world.

Working at
Be Customer Smart

Be Customer Smart offers AI Optimised CX Management solution that uses operational data to reveal what causes customer dissatisfaction and churn along customer journeys to help businesses know how to improve customer retention, and increase customer satisfaction and revenue. In order to reduce churn, one must know why customers leave. The traditional methods such as surveys are slow and provide incomplete and biased data due to low response rates. In contrast, our AI Optimised CX Management solution takes already existing data of daily operations and builds a machine learning model to calculate the following in real-time for the whole customer base, each segment or an individual customer: 1. How each customer touchpoint impacts retention and future revenue 2. The most important improvement areas and their revenue impact 3. Which customer-centric KPIs to track and what are optimal target values 4. Which customers are likely to leave and why 5. The overall revenue at risk

Read more about Be Customer Smart

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