Internship Digital service design

Salary Unpaid

Kickstart your career while pursuing a university degree? Do you want to be a part of an exceptional entrepreneurial team of motivated and skilled people that will challenge and develop you? If your answer is yes, keep reading because you might be who we are looking for!  

The internship will preferably start at the beginning of September and last three to six months, depending on your study and preferences. 


What is the digital future for cyclists? 

The e-bike market is currently exploding worldwide. This is due to a lot of reasons, like sustainability, health, better infrastructure, and because e-bikes are a very efficient way of transportation on distances between 2 and 20 kilometers. 

PentaLock is right now entering the market with innovative award-winning bicycle lock targeted e-bikes. Although we target bike manufacturers, we provide valuable services for the end customer. We would like to expand our services to the cyclist, but we need you to help us decide where to focus our efforts. 

Should we focus even more on security? Should we combine the lock with new types of bike insurance? Should we use the electronics in the lock to provide users with data on their usage of the bike? We need you, to understand the problems worth solving before we provide new solutions. 

Tasks will include: 

  • User research, desk research, and persona creation of e-bike buyers 

  • Identify e-bike users most important tasks and goals using value proposition canvas and empathize mapping 

  • Run an ideation process involving e-bike users and the PentaLock team 

  • Make concrete mockups of the best ideas 

  • Get user feedback on your mockup through e.g., guerilla testing or user testing 

Ideal profile: 

  • You are curious, you love to understand and solve complex problems. 

  • You have a passion for Innovation, User research, Service design, and Design Thinking. 

  • You have either started on your Master's degree or at the final of your Bachelor. 

  • You are ambitious and self-motivated in your work with the ability to work independently and take ownership of the tasks. 

  • A team player, who likes to share ideas and get input from others. 


You will: 

  • Get desk space in either Copenhagen (Futurebox, DTU Science Park in Kgs. Lyngby) or at our Head Quarter in Aalborg.  

  • Plan your tasks and work together with our Director of Business Development, Nisse Krenchel, who has a past of leading Innovation and Service Design within the insurance industry. 

  • Bring your own laptop – but get the necessary licenses from PentaLock 


Who are we? 

PentaLock is the future of bicycle security! We make the most secure and convenient locking solution for bikes. 

We have just closed our second funding round of +7M DKK, and added a strong investor base from the Danish Start-up scene, to our team and board of directors. 

We have offices in Aalborg and desk spaces in Copenhagen. It will be possible to work from the offices or remotely from home. 

We are currently looking to expand our team on multiple fronts and are looking for innovative and skilled people to help us scale our business to greatness. 


Apply now 

If what you are reading piques your interest and you feel you might be who we are looking for, go ahead and send us your application (in English or Danish). When applying, we would like you to include some lines about your former experience and execution within this area.  

Please send the application to The Hub, as mails won’t be taken into consideration. And if you have any questions before applying, you are always welcome to contact us.

Best of success with your application! 



For more information or questions please contact us at

Perks and benefits

This job comes with several perks and benefits

Flexible working hours
Flexible working hours

Time is precious. Make it count. Morning person or night owl, this job is for you.

Free coffee / tea
Free coffee / tea

Get your caffeine fix to get you started and keep you going.

Near public transit
Near public transit

Easy access and treehugger friendly workplace.

Social gatherings
Social gatherings

Social gatherings and games; hang out with your colleagues.

Free office snacks
Free office snacks

Peckish after lunch? We got your back with soft drinks, treats and fruit.

Free friday beers
Free friday beers

Friday is something special, let's enjoy a beer together.

See all 8 benefits

Working at

PentaLock develops and produces an electronic locking solution for traditional- and e-bikes. PentaLock offers the most secure and convenient locking solution on the market. The lock, allows bike manufacturers to easily integrate our solution into their existing bike rage. The product is innovative and aims to stop bike theft by removing the incentive, if stolen it will be impossible to use or sell the bike - so why steal it in the first place? The system consists of a lock and alarm along with several cool features.

Read more about PentaLock

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