Join our mission to help the best personal trainers change the life of thousands of people all over the globe through health and fitness.
Lenus is a fast-growing software company building an intelligent nutrition and workout solution that helps personal trainers, dieticians and other health professionals scale their business while preserving a high degree of personalization. This is achieved through our full-suite personal trainer CRM platform and coach-branded web and mobile apps for end-users to follow meal and workout plans, track progress and stay in touch with their coach.
The position is focused around our coaches webpage support, integrations and optimisations, as well as quality assurance. This means a variety of tasks which could consist of some of these;
Taking ownership of our web support channel
Assuring quality standards, technical and legal requirements are met
WordPress maintenance, page editing and troubleshooting
Page load speed optimisation
The Support portion of the role is structured around the ticketing system (intercom) with responding to customer queries and actioning them. This could involve website edits/changes, leadform updates, updating meal/workout plan graphics, setting up an A/B test, adding a HTML widget to a webpage, etc...
The QA portion of the role is structured around ensuring our internal process are followed when we launch all our new websites. It focuses around following and implementing strict guidelines and processes to ensure we catch and correct any mistakes, or inconsistencies before the projects go live.
Since we are growing rapidly there will be plenty of opportunity to evolve with the role and shape it in a way that suits you.
🤗 - Customer service minded
âś… - Able to follow strict guidelines and enforce them
đź“„ - Understanding of HTML and CSS
🕸 - Experience with WordPress and Elementor (or a similar page builder)
🧑‍💻 - Basic understanding of Web Development
đź‘€ - Ability to spot mistakes, fix them, and teach your peers how to avoid them in the future
🚀 - 'Can-Do' mindset and eagerness to learn
đź’ľ - Tech-savvy
If this sounds like you and you feel you would be a good fit for the growing Lenus team (200+ team members), we can offer a fantastic vibe at our dockside offices at Dampfergevej 28, Langelinie Copenhagen with plenty of opportunities to influence our work processes. There will be a variety of tasks in the domain of digital, design, process optimization, and communication with loads of opportunities to learn from the rest of the team. We hope to see you soon!
This job comes with several perks and benefits
Get your caffeine fix to get you started and keep you going.
Friday is something special, let's enjoy a beer together.
Are you a true Tech Savvy? Macbook, trackpad, you name it, we get you covered.
Easy access and treehugger friendly workplace.
Your local office is your anchor point, thus, we placed it centrally at your convenience.
Peckish after lunch? We got your back with soft drinks, treats and fruit.