Customer Succes Assistant

Salary Competitive

Vil du være med til at give den bedste kundeoplevelse og har du talegaverne i orden?  Har du flair for at holde det store overblik og forklare komplicerede ting, så selv din mormor forstår det? Er du ambitiøs og har du et Pippi Langstrømpe mindset a la “det har jeg aldrig prøvet før, så det kan jeg sikkert godt”? Er du frisk på, at hoppe ombord på en rejse  i en tech-virksomhed, der er fyldt med spændende muligheder?  

 

Hvis du kan nikke JA til alle de ovenstående, så skal du helt sikkert søge det her job! 👇


Chabber er en platform for serverings- og køkkenfreelancere. Vi forbinder i dag 20.000 tjenere, køkkenmedhjælpere, bartendere osv. med 1.500 virksomheder. Vi er efter fem år den ledende spiller på markedet, og den stilling har vi tænkt os at beholde. I stillingen som Customer Success Assistant kommer du til at spille en afgørende rolle ift. at pleje vores kunder og freelancere, og sørge for at de er tilfredse med vores produkt og service.

Om dig:

  • Du er for nylig påbegyndt en uddannelse på CBS, KU, ITU eller lignende

  • Du er ambitiøs og har et godt personligt drive

  • Du har en positiv og nysgerrig indstilling til nye opgaver

  • Du er flydende på dansk og engelsk

  • Du har et grundlæggende kendskab til Officepakken (Excel, Word og Power Point)

  • Du forstår dig lidt på marketing og SoMe 

Din rolle:

  • Besvare løbende spørgsmål fra kunder på mail, chat og telefon

  • Identificere og kontrollere kundetilfredsheden

  • Formidle input og feedback fra kunder og brugere til vores operations manager 

  • Ad hoc opgaver

Det praktiske:

  • Stillingen er 10-15 timer om ugen

  • Vi laver løbende hyggelige sociale aktiviteter

  • Pæne kontorfaciliteter, som vi deler med Moment belligende ved Vesterport 

  • Aflønning: 125 kr./timen

  • Opstart: inden for de næste to måneder 

 

Vi glæder os til at læse din ansøgning, og hvis du har spørgsmål, så er du velkommen til at hive fat i os på nedenstående. 

 

For more information or questions please contact us at mk@chabber.com or phone number 31 53 64 80

Perks and benefits

This job comes with several perks and benefits

Free coffee / tea
Free coffee / tea

Get your caffeine fix to get you started and keep you going.

Free office snacks
Free office snacks

Peckish after lunch? We got your back with soft drinks, treats and fruit.

Social gatherings
Social gatherings

Social gatherings and games; hang out with your colleagues.

Near public transit
Near public transit

Easy access and treehugger friendly workplace.

Free friday beers
Free friday beers

Friday is something special, let's enjoy a beer together.

Remote work allowed
Remote work allowed

You know how you perform best. Work from your couch, your favorite cafe or abroad when you feel like it.

Working at
Chabber Danmark Aps

Founded in September 2016 and based in Copenhagen, Denmark, Chabber is a SaaS freelance platform for the hospitality industry. The hospitality industry is dependent on flexible and reliable human labour, but current temp solutions are inadequate and outdated. Chabber Danmark makes temporary recruitment transparent, easy and affordable. Through an online platform Chabber Danmark connects hospitality companies and freelancers with just a few clicks, making the process of getting in touch, agreeing on terms and carrying out administration highly efficient. Our team consists of founders/employees with pasts in the hospitality industry and experienced investors/advisers, all striving to create the world’s leading freelance platform for the hospitality industry. What makes us different? We strive to create a high quality and reliable temporary staffing environment inside the hospitality industry while ensuring proper working conditions for hospitality freelancers. Focusing on socializing and culture, we make our Chabbers a part of something bigger. We believe that a freelancer who identifies with our company is much more motivated at work and committed to our platform. Our goal: Our goal is to be the go-to place for waiting and kitchen freelancers. In the pursuit of our goal we fight to make being a chabber much more than just a job. We want to bring people together through our community. A community that unites chabbers with opportunities.

Read more about Chabber Danmark Aps

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