Exploring your sexual desires both alone and with a partner can be fairly overwhelming. What love toy should you choose? How does it work? And how do you even talk about it? L’AMOURBOX is a subscription boxes, love toys and experiences with the core purpose of increasing sexual wellness for singles and couples. We started our journey in 2017 and our small Copenhagen-based team is now providing exciting erotic surprises to four markets in Europe.
We are looking for an open minded individual who’s ready to call a spade a spade, and give the best possible experience to our members across our platforms (email, live chat and social media).
Your role will be a crucial part in our external communication, having direct contact with our members — and just like in any relationship, it's important that our members feel safe and listened to, without judgement.
L'AMOURBOX is about curiosity, open communication and a dash of humor, and this must reflect through all of our communication.
What you will do
Respond to questions, comments and requests on our communication channels (email, live chat and social media)
Help further develop our customer experience tone-of-voice with your Team lead
Help further develop our processes for our customer experience with your Team lead
Who you are
You are structured
You speak and write in fluent Danish and English
You can adapt your written language to suit our brand
You're open minded, patient and not afraid to call a spade a spade
You enjoy providing the best possible experience to our members
You want to make a difference, providing sexual wellness to our members and you're proud of it
You can work 12 - 20 hours a week, depending on the current workload
Bonus (but not expected!)
You are fluent in Norwegian, Swedish and/or Dutch
You have a personal interest, education or previous experience in sexual wellness and the sex toy industry
You have prior experience working with customer care
You are comfortable with being on photos/video for our social media channels
We are looking forward to hearing from you!
This job comes with several perks and benefits
Enjoy a free catered lunch with your colleagues, every day.
Time is precious. Make it count. Morning person or night owl, this job is for you.
Get your caffeine fix to get you started and keep you going.
Easy access and treehugger friendly workplace.
Social gatherings and games; hang out with your colleagues.
Peckish after lunch? We got your back with soft drinks, treats and fruit.