Operations and Customer Excellence Intern to food-tech startup
Do you want to change our broken food eco-system? Do you care for better food that is more healthy, supports biodiversity and is more environment and climate friendly? An amateur foodie too? Do you get a kick out of it, when things just run smoothly and make people happy? Read on then...
Frisk fra Gården is an online farmers market established in 2020 in Copenhagen. We make outstanding products, produced responsibly by small farmers, available to food lovers in the city through the platform www.friskfragaarden.dk.
We are proud to have a high loyalty and customer satisfaction in our growing client base and a network of fully exceptional suppliers. However, we are still a young start-up, improving our market-fit while we prepare to scale.
We have a number of exciting projects ahead of us and we are looking for the right person to help us think and execute!
We are seeking a motivated and energetic intern to help us improve our business and our daily operations. During your internship, you will learn how to grow a start-up, negotiation, marketing and business development as well as managing national and international logistics. You will interact directly with the founders, all with many years of management experience.
As our Operations and Customer service intern, you will have several responsibilities:
Define our service identity: Follow up with customer requests (mail or social media),
Analyse and take steps to improve our customer journey,
Communicate with our suppliers and business partners when necessary,
Prepare and organise sales, online and through partners, and help with practical logistics, including packing and occasional deliveries.
You will work from our cosy office in Østerbro, close to Østerport Station, in a very informal environment. Working hours are flexible although required Thursdays from 11 to 18.00.
Fluency in oral and written Danish is preferred.
The internship is unpaid and we can accommodate flexible working hours if you have a student job on the side.
This job comes with several perks and benefits
Time is precious. Make it count. Morning person or night owl, this job is for you.
Carve out time for your kids, friends and personal cider projects.
We want to take you from good to great.
You know how you perform best. Work from your couch, your favorite cafe or abroad when you feel like it.
Your local office is your anchor point, thus, we placed it centrally at your convenience.
Easy access and treehugger friendly workplace.