Product Specialist Student Assistant

Salary Competitive

Join the team at TwentyThree and be a part of how we're changing the world with video.


TwentyThree is looking for a Product Specialist Student Assistant to make sure our customers get the most out of our products by offering our expertise to help them reach their audiences, achieve their business goals and win with video. 

The Specialist team is the first touchpoint for our customers. As our student assistant, you’d become one of the familiar faces behind our products. That includes daily tasks like:

  • Building and setting up custom solutions in collaboration with clients.

  • Acting as an internal product specialist for all TwentyThree teams.

  • Leading weekly on-boarding & training webinars for new customers.

  • Solving problems over phone, chat and email. 

  • Creating video and written content for customers.

But it’s also more than that. As a collaborative team, we know that great ideas and inspiration can come from anywhere. We’re not a big corporation, so you’ll have opportunities every day to engage with and have an impact on other teams and processes across the company. 

When you join TwentyThree, and you’re committed to the work, it won’t go unnoticed. We pride ourselves on our track record of promoting our students and interns to full time positions. If you’re up for the challenge and see yourself in this role, reach out to us. We’re reviewing applications on a rolling basis. 

About you

  • Currently enrolled in a study program 

  • Ability to learn quickly with great problem solving skills

  • Strong ability to understand and explain technical issues

  • Excellent English communication and interpersonal skills

  • Strong team-player, efficient, structured, and solution-oriented

  • Thrives working in a fast-paced environment

Bonus Points

  • Experience with web development using HTML, CSS and/or JavaScript

  • Experience with Hubspot

  • Additional languages

Key Facts

  • Full team member

  • 15-20 hours per week

  • Start date: Rolling

Perks:

  • Part of vibrant startup culture

  • Phone, subscription & laptop

  • An open environment where everyone is involved

  • Part of an exciting journey as global challengers in the video marketing space

  • Catered lunch at the office

  • Free coffee and snacks at the office

  • Free Monday morning breakfast, to kick-off the week

  • Annual team retreat to a sunny location

For more information or questions please contact us at kelsey@twentythree.net

Perks and benefits

This job comes with several perks and benefits

Free lunch
Free lunch

Enjoy a free catered lunch with your colleagues, every day.

Free coffee / tea
Free coffee / tea

Get your caffeine fix to get you started and keep you going.

Near public transit
Near public transit

Easy access and treehugger friendly workplace.

Social gatherings
Social gatherings

Social gatherings and games; hang out with your colleagues.

Free friday beers
Free friday beers

Friday is something special, let's enjoy a beer together.

Maternity / paternity leave
Maternity / paternity leave

Kids are the future, go spend time with them.

Working at
TwentyThree

At TwentyThree we enable organisations to relate and communicate to the world with video. We power organisations’ efforts with video with our video marketing products. As a video company, our vision is that video is transforming everything: most fundamentally, how we communicate as humans in a digital world. It requires us to switch to a video-first strategy, rethink our formats and change to the best marketing tool to support that strategy. At TwentyThree, we believe in a world where every company controls their content and platforms, own your relationship to your users and create a meaningful social contract on exchange of data and value according to your principles. We’ve been on this journey since 2006. Working with our customers to design, develop and deliver the best tools on the market. Because we need more human communication in this digital world.

Read more about TwentyThree

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