As a Customer Success Intern, you’ll support our growing Customer Success team in Copenhagen and play an instrumental role in educating and maximising our customers utilisation of our platform
Woomio is on track to becoming the leading 360֯ tool for agencies and brands by enabling them to utilise the numerous benefits of leveraging the awesome power of Influencer Marketing. We’re a young and fast growing company, with high ambitions and are truly obsessed about our customers and place them in the center of everything we do.
About the role
You’ll primarily be supporting our Customer Success team in everything we do from supporting our customers to making strategic decisions about our customers journey. This will involve a lot of responsibility, including scheduling meetings, minute taking, managing various inbound correspondence and updating our CRM. Additionally, you’ll be assisting on a number of projects including creating content and knowledge base articles for our Voice of Customer program.
The role will be full time for the duration of your internship and compensated in line with the standards of your place of education.
As the ideal candidate you’re
passionate about digital marketing, social media and start-ups.
a frequent user of social media and have a clear understanding of the space.
not afraid to pick up the phone and do not let a rejection discourage you.
open to giving and receiving feedback within your team.
a fast learner and would relish the opportunity for personal development.
an outgoing individual who enjoys talking to people, listening carefully, and asking the right questions to understand the situation of your contacts.
Fluent in English - multilingual and bilingual talents are a plus
What can you expect get out of working with us
Loads of first hand experience with SAAS
Deep knowledge about Digital marketing, E-commerce and influencer marketing
Extensive sales and account management experience
Knowledge about SFDC and various other CRM systems
Opportunities to learn and develop your skills and career through meet-ups, colleagues and some of the biggest brands
Great colleagues and a social working environment
This job comes with several perks and benefits
Time is precious. Make it count. Morning person or night owl, this job is for you.
Get your caffeine fix to get you started and keep you going.
Easy access and treehugger friendly workplace.
Social gatherings and games; hang out with your colleagues.
We want to take you from good to great.
Your local office is your anchor point, thus, we placed it centrally at your convenience.