Hokas Credit Management AB is a franchise of american ESP Credit Management LLC. We are on a mission to automate collections and accounts receiveable management for ambitious companies and organizations worldwide.
Are you good at customer service via e-mail and phone? Do you have a strong written and oral language in Swedish? Are you looking for a job with freedom under responsibility? Then you should apply for this job!
As a part of the Hokas team you will in close with collaboration with founders and sales support our Swedish clients with our software for automated accounts receiveable/management. Our clients are integrating the Hokas platform with their ERP system, such as 24SevenOffice, Fortnox, Visma.net.
We do not necessarily expect you to have many years of experience in SaaS or customer service, but that you are happy, have a smile on your face and good at talking to people, and that you should be able to take ownership of your work tasks and follow them to the end. So if you have the will, we will teach you the rest!
Primary tasks:
Customer service and consulting for existing and potential clients via e-mail and telephone.
Onboarding and presentation of the Hokas solution.
Reporting to management and development team regarding feature requests and better customer experience.
We expect that you:
Can work independently and goal-oriented
Are structured, creative and have a technical understanding
Have a sense of humor and thrive in an environment with an informal and free tone
Are full of commitment and enjoy working with colleagues in a close teamwork
Have a strong written and oral communication skills in Swedish
Are currently studying towards a bachelor or similar education.
The salary is based on previous experience, for further questions - please contact Christian Mark, VP.
This job comes with several perks and benefits
Get your caffeine fix to get you started and keep you going.
Time is precious. Make it count. Morning person or night owl, this job is for you.
Easy access and treehugger friendly workplace.
Friday is something special, let's enjoy a beer together.
Your local office is your anchor point, thus, we placed it centrally at your convenience.