Product Marketing Specialist

Connected Cars A/S Copenhagen Full-time
Salary Competitive
Connected Cars is working on an ambitious project to connect millions of car-owners with their vehicles. Our mission is to enable safer, more sustainable, and more convenient mobility to the world through responsible and transparent data collection and sharing. We are looking for enthusiastic and determined people to join us on this exciting journey. Our diverse team of 50 people is brought together by the shared belief of delivering quality work through not only great but fun teamwork.

The position

We are looking for a Product Marketing Specialist to ensure platform usage, drive best practices, and to make sure that customer feedback is communicated to our product team for continuous improvement. In this role, you will take ownership of the advancement of customer satisfaction and retention. As an expert on our product, you will be communicating best practices for increasing customer loyalty across all markets. 

The ideal candidate

For this role, you should have,  a strong communication commercial skillset and a solid track record of developing and maintaining customer relationships. In other words, you will be able to help our customers, get the most out of the solution, and operate in the best scalable way.

Here’s what you will be doing

  • Product positioning and messaging towards all existing customers across all markets

  • Convert feature descriptions and technical product capabilities into commercial messaging, strategies, and campaigns

  • Create high-quality product content—articulate product benefits through mobile app, and web applications 

  • Use video, help center articles, testimonials, and “how-to guides” to build the best practice foundation for customers for future success

  • Drive product adoption programs—engage customers in utilizing our products to the fullest

  • Work closely with the Product team, Marketing, Customer Success & Country Management to develop product messaging and prepare demand campaigns in response to relevant product launches and announcements.

  • Support internal “customers”—partner across groups to enable internal teams to effectively communicate product features and benefits.

  • Ensure quality and consistency of message and brand voice in all Best Practice materials and training documents.

  • Participate in sales meetings when appropriate to provide deep dives into use cases, product features, and benefits

Here's what we think would be a good fit:

  • Fluent/Native English level both written and oral and an excellent communicator

  • User-centric mindset and the ability to understand the customer’s views on business and their experiences

  • Structured & trust-worthy approach to customers

  • Ability to identify client challenges and build solutions (Input for product team)

  • Energetic, determined to be successful, and able to deal with new or difficult situations Data-driven approach to customer satisfaction with an eye on scalability

  • Previous experience in SaaS //CEM// Learning Management

  • Experience driving online retention & best practice

  • 4-5 year of experience in an equivalent role

As we have clients in multiple countries and we have a global mindset any additional language and cultural understanding is a massive plus.

What's in it for you?

  • Be part of a journey to develop the connected car experience of the future

  • Highly skilled and dedicated co-workers to learn from

  • Competitive salary and pension scheme

  • Flexible working hours and location

  • Optional company car package

  • Laptop of your choice

  • All the snacks you can eat and drink

Please reflect on the requirements of the job description and send us a short—maximum 2 minutes long— video to tell us, why would you be the best match for this position.

We will be going to hold interviews on an ongoing basis as we are looking to fill in the role as soon as possible.

For more information or questions please contact us at or phone number +45 26292477

Perks and benefits

This job comes with several perks and benefits

Free lunch
Free lunch

Enjoy a free catered lunch with your colleagues, every day.

Flexible working hours
Flexible working hours

Time is precious. Make it count. Morning person or night owl, this job is for you.

Free coffee / tea
Free coffee / tea

Get your caffeine fix to get you started and keep you going.

Near public transit
Near public transit

Easy access and treehugger friendly workplace.

Social gatherings
Social gatherings

Social gatherings and games; hang out with your colleagues.

Free office snacks
Free office snacks

Peckish after lunch? We got your back with soft drinks, treats and fruit.

See all 11 benefits

Working at
Connected Cars A/S

Connected Cars is building the most compelling ecosystem for mobility innovation, connecting millions of users and hundreds of organizations, all based on the largest and broadest data-set from cars in the world. Our mission is to enable safer, more sustainable and convenient mobility, through responsible and transparent collection and sharing of data. The Connected Cars solution provides intelligent and effective monitoring of vehicles for workshops and fleet managers, as well as a better driving and service experience for car owners. Our team consists of people with backgrounds from strategy, tech, automotive, and financial services. Some of us have successful startup experience, many of us like the latest technologies and while we differ in profiles and personalities, all of us believe in team effort, fun at work, and relentless execution. Connected Cars is fully funded by Semler Gruppen and operates autonomously.

Read more about Connected Cars A/S

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