Startup Success Manager for a Startup helping Startups

Salary Competitive

You read it right! In Cuttles we’re mad about startups. If you are too and if you can say yes to our questions below, then you just might be the person we’re looking for. Here goes... Are you a true people person? Do you have excellent communication and interpersonal skills? Do you have a magic pen and experience with inbound marketing? Do you have a digital mindset? And does entrepreneurship thrill you? 5 x Yes? Then keep reading!


Our startup rocket has taken off 🚀- powered by unicorn dust, a camel’s endurance and a love of digital tools and SaaS. This is what we do:

Cuttles is a fully funded, fast-growing startup that helps dreamers and entrepreneurs develop ideas and build startups. We are SaaS’ing up business planning, cutting days off the planning work and empowering entrepreneurs to meet investors with confidence. Our app guides our users through all the steps of business planning, budgeting, forecasting, roadmapping and pitching. We’re a startup helping startup – a meta-startup if you will 🤓


You’ll join a small, but pretty great team that right now includes:

Christian, our Founder and CEO. Christian is the go-to guy for pretty much everything Cuttles-related. He developed and designed Cuttles all by himself, does all our outbound marketing and he’s a pretty mean beer pong player too.

Julie, our Chief Communications Officer. Julie is our fast-typing, always optimistic communications, branding and copywriting person, and if you make her a bowl of pasta, you’ll win her heart for sure.

Inesa, our Business Intern. Inesa is a bad-ass researcher, who’s in love with business and entrepreneurship, and if you bring her to a flea market, she’ll haggle those prices way down for you.

At Cuttles, everyone does everything – so joining us means getting your hands into all sorts of different tasks. What you do tomorrow will most likely be different from what you did yesterday – that’s what makes it fun! 🥳


A day in your new seat could look like this:

You get to the office, grab yourself a cup of Joe and get comfy. From there, you:

  • Check our chat and your email and reply to all questions and support requests from our customers. These could include anything from technical issues and troubleshooting to questions about how to create a marketing plan.

  • Optimize our onboarding flow to increase conversion rates by improving our emails or writing new ones.

  • Reach out to customers to build relationships, touch base and help them on their startup journey.

  • Collect data and do reports on customer concerns, wishes and needs.

  • Work closely with Julie, our CCO, to create high-quality content (written, video, audio, etc.) that improves conversion, onboarding and retention of customers

Some days you will also:

  • Conduct customer surveys, gather feedback and run NPS

  • Come up with creative new ways to help our customers succeed with their startups

  • Collaborate closely with our whole team to develop and expand Cuttles

  • Go to events, conferences and do some networking to establish partnerships and relationships with potential new customers (once Covid allows for some normality again)

And you will always:

  • Be the face and name of Cuttles when we reach out to customers and partners

  • Represent the customers' voice and provide inputs to marketing and product processes

  • Be curious and care about how we provide the best experience to all our customers

To do great in this job, you need to:

  • Have a couple of years under your inbound marketing belt, e.g. writing newsletters, set up funnels and create content

  • Be really excited about startups and entrepreneurship and have a great business sense

  • Write and speak impeccable English

  • Be comfortable in a customer-facing role and able to provide excellent support and guidance for our customers

  • Be able to work with data and use it to build great customer experiences

  • Be a true people person: Outgoing, outreaching and curious

  • Be self-motivated, enthusiastic, flexible and appreciate being part of an ever-changing startup

It would be nice if you also:

  • Have a bachelor’s or master’s degree and a few years of work experience

  • Have experience with establishing partnerships and think it’s fun to network and meet people in person

  • Understand the startup world and know how incubators, accelerators and startup portfolios work.

  • Have an interest in and a good understanding of SaaS products and perhaps have worked in a startup before

If you come work with us, you’ll get:

A seat at the greenest office space in Copenhagen 🌱

We’re located at the beautiful co-working space Rainmaking Loft (Talent Garden) and have our own office, which we’ve filled with green plants and clean air. So besides joining our team, you’ll have a chance to get to know a ton of other cool startups.

Lunch, remedies and lots of coffee☕️

We’ll make sure you’re fed, provide you with an iPhone, a Macbook with all the necessary applications and all the coffee and tea you can drink.


Still with us? We already like you!

If you want the job, then here’s what you need to do:

  • Write us a Cuttles-targeted CV

  • Write us an application on max. 1 page answering the two questions below

    • WHY you want exactly this job exactly in Cuttles

    • HOW you will approach the tasks to help our startups, increase retention and attract new customers

  • Find a sample piece of content you’ve written

  • Then upload everything through The Hub. We don't accept applications in other ways

Please apply before November 15th. We want to get you started as soon as possible!

If you have questions about the position, feel free to give Julie a call: +45 61261759

We can't wait to see what you have en store for us! 🐙

For more information or questions please contact us at julie@cuttles.io or phone number +4561261759

Perks and benefits

This job comes with several perks and benefits

Flexible working hours
Flexible working hours

Work life balance
Work life balance

Social gatherings
Social gatherings

Pet friendly
Pet friendly

Free coffee / tea
Free coffee / tea

Free friday beers
Free friday beers

Working at
Cuttles

Cuttles helps dreamers and entrepreneurs develop ideas and build startups Our web app has all the features and in-app guides you need to build, understand and sky-rocket your startup. It’s simpler, faster and more impactful than ever to start a business. Create your pitch. Write your business plan. Define your team. Do your budgets. Export and share your work in a dazzling design that matches your own branding - like magic! But wait, there is more. We not just an app. We want to train, inspire and empower startups to create more game-changing solutions. Get startup schooled in our Startup Academy or speak to one of our Startup Success Managers to get support on your startup journey. Our grand vision is to inspire, motivate & grow all early-stage startups and ideas in the world. We are on a mission is to empower dreamers and entrepreneurs worldwide by simplifying the way we build and plan startup businesses through digital technology, support, and education.

Read more about Cuttles

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