Junior Account Manager - Dutch Speaking

Salary Competitive
bmetric is an exciting seven year old tech-startup located in the heart of Copenhagen, Denmark. bmetric provides the service and technology to increase sales and enhance the customer experiences. We apply cross-channel data to promote specific sales and service goals for our customers. We are growing quickly and need a new Junior Account Manager to join our team. The position focuses on the Dutch market.

Overview

The primary goal of this role is to cultivate good relations with current customers so they continue working with bmetric. The role includes planning and managing customer projects and requesting assistance with technical, growth, or setup tasks as needed. We are looking for someone to start ASAP.

 

The tasks include, but are not limited to:

  • Continuous contact with the customer for status and planning (physically and remotely)

  • Manage timelines and delivery dates for projects, both internally and externally

  • Assess and manage the performance of bmetric technologies to assure a steady delivery of value to the customer, involve specialists when needed

  • Assess and evaluate the needs of the customer and translate those into actionable plans for our set-up and growth departments

  • Seek and capture the opportunity for up-selling and cross-selling within and across your accounts

  • Review, assess, and deliver reports timely to customers and create them if needed

  • Know when to request assistance from specialists regarding tasks related to technical, setup/edit, or growth potential for the customers

 

Job Requirements:

  • This role is full time

  • Location: Netherlands or Denmark

  • Language: Fluency in Dutch and English

 

Preferred skills/experience:

  • Experience as a project manager or account manager (Internship/part-time/full-time)

  • Experience in software company or agency (Internship/part-time/full-time)

  • Relevant degree in business, economics, technology, communication, or accounting

 

Salary:

The salary is based on experience. Expect bonus to play a part in the compensation for customer continuation/up-selling.

 

For more information or questions please contact us at sabrina@bmetric.com

Perks and benefits

This job comes with several perks and benefits

Free coffee / tea
Free coffee / tea

Get your caffeine fix to get you started and keep you going.

Near public transit
Near public transit

Easy access and treehugger friendly workplace.

Social gatherings
Social gatherings

Social gatherings and games; hang out with your colleagues.

Free office snacks
Free office snacks

Peckish after lunch? We got your back with soft drinks, treats and fruit.

Free friday beers
Free friday beers

Friday is something special, let's enjoy a beer together.

Skill development
Skill development

We want to take you from good to great.

See all 7 benefits

Working at
bmetric

Bmetric is a full-service technology start-up that makes customer journeys - and data - work better for trusted brands across Europe. Our service and technology operate in a space between websites and call centres, a space in which businesses often lack the data and actionability to incentivise customer return. Bmetric technologies provide cross-channel data and apply machine learning to promote specific sales and service goals for our customers by repairing and enhancing customer experiences.

Read more about bmetric

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