The primary goal of this role is to cultivate good relations with current customers so they continue working with bmetric. The role includes planning and managing customer projects and requesting assistance with technical, growth, or setup tasks as needed. We are looking for someone to start ASAP.
The tasks include, but are not limited to:
Continuous contact with the customer for status and planning (physically and remotely)
Manage timelines and delivery dates for projects, both internally and externally
Assess and manage the performance of bmetric technologies to assure a steady delivery of value to the customer, involve specialists when needed
Assess and evaluate the needs of the customer and translate those into actionable plans for our set-up and growth departments
Seek and capture the opportunity for up-selling and cross-selling within and across your accounts
Review, assess, and deliver reports timely to customers and create them if needed
Know when to request assistance from specialists regarding tasks related to technical, setup/edit, or growth potential for the customers
This role is full time
Location: Netherlands or Denmark
Language: Fluency in Dutch and English
Experience as a project manager or account manager (Internship/part-time/full-time)
Experience in software company or agency (Internship/part-time/full-time)
Relevant degree in business, economics, technology, communication, or accounting
The salary is based on experience. Expect bonus to play a part in the compensation for customer continuation/up-selling.
This job comes with several perks and benefits
Get your caffeine fix to get you started and keep you going.
Easy access and treehugger friendly workplace.
Social gatherings and games; hang out with your colleagues.
Peckish after lunch? We got your back with soft drinks, treats and fruit.
Friday is something special, let's enjoy a beer together.
We want to take you from good to great.