Who we expect you are
An outgoing personality, who loves listening to and helping others.
Genuinely interested in our customers and their businesses.
Analytical and solution-oriented on all levels.
Establishing strong relations over the phone, chat or email comes naturally to you.
You are a team player, comfortable with taking ownership over tasks and ensuring that enquiries are resolved and our customers are happy.
Able to work together with our technical team in solving issues.
You are fluent in Danish and English, both verbal and written.
What we expect you will do
Perform awesome One to One customer service.
Do initial troubleshooting on issues and cooperate with our technical colleagues on solving issues.
Help build a customer-centric culture in our team.
Work closely with Marketing, User Experience and the wider internal team.
Contribute to the development of our customer service team and how we create awesome experiences for our customers.
A bit about us
We smoothen the flow of money between businesses. We offer businesses immediate funding on their invoices, meaning they don’t need to wait a long time to get paid or chase their customers for payment. Our service is directly integrated into large existing accounting platforms. We are a small, ambitious and experienced team with big ambitions. We have serious backing, solid partnerships and a clear plan.
What we offer
Joining Moneyflow at this stage will make you a key member of the support team. We are growing fast and therefore we are looking for either a student worker or intern. We believe in accessible and flexible customer service and therefore we are available to customers between 8-20 on weekdays. Your work hours will of course be coordinated with studies or other things in your life, but work hours will vary and mostly be in the afternoon and evening. You will work in a cosy and professional working environment in our beautiful new office space.
It’s a top priority for us to find the right person, who fits well into our team with a good chemistry!
Please send us your resume and a short motivational letter before the 18th of October and note if you are interested in becoming our new student worker or intern. We will look at applications, as they come in.
This job comes with several perks and benefits
Time is precious. Make it count. Morning person or night owl, this job is for you.
Get your caffeine fix to get you started and keep you going.
Easy access and treehugger friendly workplace.
Social gatherings and games; hang out with your colleagues.
Friday is something special, let's enjoy a beer together.
We want to take you from good to great.