Customer Care Associate

Moneyflow Group A/S Copenhagen InternshipStudent
Salary Competitive
We’re looking for a service-minded and professional customer care associate to join our growing and ambitious team here at Moneyflow - an exciting Fintech company headquartered in Copenhagen. Awesome customer service and experience is a top priority and therefore we are strengthening our customer care team.

Who we expect you are

  • An outgoing personality, who loves listening to and helping others.

  • Genuinely interested in our customers and their businesses.

  • Analytical and solution-oriented on all levels.

  • Establishing strong relations over the phone, chat or email comes naturally to you.

  • You are a team player, comfortable with taking ownership over tasks and ensuring that enquiries are resolved and our customers are happy.

  • Able to work together with our technical team in solving issues.

  • You are fluent in Danish and English, both verbal and written.

What we expect you will do

  • Perform awesome One to One customer service. 

  • Do initial troubleshooting on issues and cooperate with our technical colleagues on solving issues.

  • Help build a customer-centric culture in our team. 

  • Work closely with Marketing, User Experience and the wider internal team.

  • Contribute to the development of our customer service team and how we create awesome experiences for our customers.

A bit about us

We smoothen the flow of money between businesses. We offer businesses immediate funding on their invoices, meaning they don’t need to wait a long time to get paid or chase their customers for payment. Our service is directly integrated into large existing accounting platforms. We are a small, ambitious and experienced team with big ambitions. We have serious backing, solid partnerships and a clear plan.

What we offer

Joining Moneyflow at this stage will make you a key member of the support team. We are growing fast and therefore we are looking for either a student worker or intern. We believe in accessible and flexible customer service and therefore we are available to customers between 8-20 on weekdays. Your work hours will of course be coordinated with studies or other things in your life, but work hours will vary and mostly be in the afternoon and evening. You will work in a cosy and professional working environment in our beautiful new office space. 

It’s a top priority for us to find the right person, who fits well into our team with a good chemistry!

Please send us your resume and a short motivational letter before the 18th of October and note if you are interested in becoming our new student worker or intern. We will look at applications, as they come in.

For more information or questions please contact us at or phone number +45 89 87 70 36

Perks and benefits

This job comes with several perks and benefits

Flexible working hours
Flexible working hours

Time is precious. Make it count. Morning person or night owl, this job is for you.

Free coffee / tea
Free coffee / tea

Get your caffeine fix to get you started and keep you going.

Near public transit
Near public transit

Easy access and treehugger friendly workplace.

Social gatherings
Social gatherings

Social gatherings and games; hang out with your colleagues.

Free friday beers
Free friday beers

Friday is something special, let's enjoy a beer together.

Skill development
Skill development

We want to take you from good to great.

See all 9 benefits

Working at
Moneyflow Group A/S

At Moneyflow we get people paid. Small business are constantly challenged in managing cashflow - one key change is getting paid on their invoices. Moneyflow offers smart and integrated financial tools which help business get paid the moment the send their invoice. With our head offer in Copenhagen we are quickly expanding into Scandinavia and the UK.

Read more about Moneyflow Group A/S

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