LegalHero is on a mission to provide fast and fair-priced legal services to Startups and SMV's. We do this by building a best-in-class digital platform that allows our network of 130+ remote lawyers to work more efficiently, while also providing self-help tools and project management tools, for the business. Everything works online and all prices built on a fixed-fee-structure. We empower our lawyers by giving them the tools they need, to focus on what they love.

We are looking for a Customer Success Manager (CSM), who can help assist our more than 130 legal advisors and more than 4.000+ customers utilize the LegalHero platform. 💪

At LegalHero we are on a mission to leverage technology to make legal services better and more efficient so that every company throughout Europe can get legally compliant easily and efficiently.

The Job

You will work with existing customers as well as marketing qualified leads to drive sales within our platform and help our legal advisors deliver the best possible legal services in the industry.

In order to succeed in the role as CSM, you will have to:

• Native Danish speaker 🇩🇰

• Possess strong work ethics and the ability to handle several assignments at once

• Be outgoing, extrovert, and sociable in order to create the basis for forming strong relationships with all stakeholders in LegalHero

• Have a sound business understanding that helps maintain and increase

• conversion rates and grow customer retention, revenue, and deliver results

Furthermore, you need:

• To be able to increase conversion and retention

• Increase ATS (average ticket size) while still keeping our customers’ best interests in mind

• Meet or best exceed sales targets MoM

Who you are:

Ideally, you fit one or more of the following criteria:

• Holding a diploma in law or business law and have a sound high-level understanding of most business-related legal subjects

• An excellent communicator both in writing and in speech, so you can easily engage all stakeholders proactively – lawyers as well as non-lawyers – and communicate difficult and sensitive information in an elegant and compelling way

• Comfortable in an informal and high-paced work environment where teamwork

  and professionalism are core values

• On a mission to change the legal industry for the better, knowing technology can be a powerful and value-adding enabler

Who we are

LegalHero is not in the business of selling hours. We are in the business of solving

businesses’ legal issues faster and more efficiently.

We believe that what we do is important, but at the same time we know that having fun

makes the journey much more gratifying.

The LegalHero team consists of software developers and legal experts on a common

mission to shake up an antiquated industry. 🦸‍♂️

We believe work-life balance and flexibility make a better colleague. Therefore, we are aware that good office space is important but the freedom to work remotely is even more essential.

Our team is tight knitted and we care about having fun, whether it be after-

hour drinks, playing sports before work or taking workcations.

Questions?

If you have any questions regarding the role please reach out to Kristian Anker on + 45 41 24 50 25.

We are conducting interviews on a rolling basis and aim to hire the right candidate as soon as possible.