Customer Experience – Dansk

Salary Competitive

Exploring your sexual desires both alone and with a partner can be fairly overwhelming. What love toy should you choose? How does it work? And how do you even talk about it? L’AMOURBOX is a subscription boxes, love toys and experiences with the core purpose of increasing sexual wellness for singles and couples. We started our journey in 2017 and our small Copenhagen-based team is now providing exciting erotic surprises to four markets in Europe.


We are looking for an open minded individual who’s ready to call a spade a spade, and give the best possible experience to our members across our platforms (email, live chat and social media).

Your role will be a crucial part in our external communication, having direct contact with our members — and just like in any relationship, it's important that our members feel safe and listened to, without judgement.

L'AMOURBOX is about curiosity, open communication and a dash of humor, and this must reflect through all of our communication.


What you will do

  • Respond to questions, comments and requests on our communication channels (email, live chat and social media)

  • Help further develop our customer experience tone-of-voice with your Team lead

  • Help further develop our processes for our customer experience with your Team lead

Who you are

  • You are structured

  • You speak and write in fluent Danish and English

  • You can adapt your written language to suit our brand

  • You're open minded, patient and not afraid to call a spade a spade

  • You enjoy providing the best possible experience to our members

  • You want to make a difference, providing sexual wellness to our members and you're proud of it

Bonus (but not expected!)

  • You are fluent in Swedish, Norwegian and/or Dutch

  • You have a personal interest, education or previous experience in sexual wellness and the sex toy industry

  • You have prior experience working with customer care

  • You are comfortable with being on photos/video for our social media channels


We are looking forward to hearing from you!

For more information or questions please contact us at marie@lamourbox.com or phone number +4528296757

Perks and benefits

This job comes with several perks and benefits

Free lunch
Free lunch

Enjoy a free catered lunch with your colleagues, every day.

Flexible working hours
Flexible working hours

Time is precious. Make it count. Morning person or night owl, this job is for you.

Free coffee / tea
Free coffee / tea

Get your caffeine fix to get you started and keep you going.

Near public transit
Near public transit

Easy access and treehugger friendly workplace.

Social gatherings
Social gatherings

Social gatherings and games; hang out with your colleagues.

Free office snacks
Free office snacks

Peckish after lunch? We got your back with soft drinks, treats and fruit.

See all 8 benefits

Working at
L'AMOURBOX

We are the leading discovery service of romantic and erotic products in Scandinavia and known from Løvens Hule / Shark Tank / Dragons Den. Back in december 2017 we shipped out our first box with the vision to redefine the way couples discovers that extra sparkle in their relationship. Since then more than 5000 couples in Denmark, Sweden and Norway have tried L’AMOURBOX. We feel we are on to something big but we just started and we need you to be part of our journey, scaling L’AMOURBOX. L'AMOURBOX was founded in Aarhus and since the beginning we have been a young international team. Now we are located in the heart of Copenhagen, and looking for even more cool people to join!

Read more about L'AMOURBOX

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