SWEDISH SPEAKING Customer Happiness Manager

Salary Competitive

We have 3 brands; Klarvinduer, Klarfönster and Klarvindu. During the last few years, we have used technology to revolutionize an outdated industry and our aim is to continue to do so with you on board. We help both the master handyman Johnny-Good-With-A-Hammer and Mr. and Mrs. Denmark, who just doesn’t want to lift a finger. Both need a trustful and personal online experience and it is our job to give them that, as we continue to push the boundaries for quality, price and speed


Our perfect candidate?🏆

A team player and a solution-orientated time magician. You feel comfortable in multitasking, prioritizing and optimizing processes. Dedicated to deliver personalized & wow effect service for the customers. Not scared to start from the scratch as the SWE market is also new for us. Long working hours doesn't scare you — you have a career to follow and results to show. Courageous, humble and most importantly: YOU KNOW HOW TO HAVE FUN AT WORK!

You must have 🚀

  • 1-2 years experience in Customer Service

  • Fluency in Swedish, English in a good level (Danish is a bonus)

  • Not scared about technology-> we use different software and platforms to make our work life easier

  • Internal flame to build up Swedish market administrative side & customer service

What we expect you to work with in Klarvinduer? 🤓

You are the frontline for all the potential customers, who need the last “touch” or help with their decision to buy from us, also if they have the need to check up the details about the existing order. You will be explaining and demonstrating features of products and services via phone; chat; mail in a daily basis. You are the “middleman” for sales agents and production. Doing special offers & orders and making sure that customers will be satisfied with their journey in Klarfönster. Also, you are the person optimizing the procedures and workflows so we can grow even faster.


Advice:👌

Don't ignore this opportunity. Of course, you are happy already, but things can always get better? Worst Case scenario? Klarvinduer becomes the leading window and door provider in our segment without you. Don't be scared of change. Don't worry about your current employer, sometimes you have to move on and we encourage it too.


Let's get started!

Let us know you want to be part of our team and attach your CV. Do it right now as we are conducting interviews on a continuous basis and strike fast. 


WORK STATION: COPENHAGEN, VESTERBROGADE 26

WHO WE ARE? Check here: https://klarvinduer.dk/om-klarvinduer

                                                            https://klarfonster.se/

For more information or questions please contact us at mailiis.magi@klarvinduer.com or phone number +3725071949

Perks and benefits

This job comes with several perks and benefits

Free coffee / tea
Free coffee / tea

Get your caffeine fix to get you started and keep you going.

Social gatherings
Social gatherings

Social gatherings and games; hang out with your colleagues.

Near public transit
Near public transit

Easy access and treehugger friendly workplace.

Free office snacks
Free office snacks

Peckish after lunch? We got your back with soft drinks, treats and fruit.

Pension plan
Pension plan

We take care of you, even when you are old and wrinkly.

Healthcare insurance
Healthcare insurance

Break a leg! Seriously, we got you covered in our company healthcare plan.

See all 15 benefits

Working at
Klar

Everyone should live well. Klar is the first European startup that’s making do-it-yourself home improvement accessible and affordable to anyone. ⭐ We have 1 brand in 5 countries - Denmark, Sweden, Norway, UK & Estonia. During the last few years, we have used technology to revolutionise an outdated industry and our aim is to continue to do so with you on board. 🚀 We don’t want things to be more complicated than they have to. We like straight talk and improving the homes of everyone is serious business for us – so why idle on formalities? We want everyone to live well – that means we need to get in touch with a lot of people. Of course, that doesn’t happen all at once, it happens one step at a time. Our goal is that this step is twice as big every year compared to the last. That is, our goal for the company is to grow at least 100%, every year. If that’s the kind of ambition that inspires you, then jump aboard - read more about us here: https://klarhome.career.emply.com/ 💯

Read more about Klar

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