Support Engineer

Lenus eHealth Copenhagen Full-time
Salary Competitive
Are you a curious problem solver, then look no further! Lenus is a company providing an intelligent nutrition and workout solution that helps personal trainers, dieticians, and other health professionals to scale their business and still be hands-on with their clients. Currently, our software has helped people lose over 100.000 kg! We hope that this number will grow exponentially as we take over new countries.

The team

You will join our diverse team based in Copenhagen. Our team is young, open-minded, social and friendly. We organize team trips, dinners and parties on a regular basis and even when we are working we manage to have fun!

Together with the rest of the support team and the backup of the other departments (especially the dev team) you will help manage issues, respond to clients and make sure that using our platform is as great an experience as possible. There will be plenty of opportunities to take on new responsibilities in domains related to the role.


Your role

We are looking for someone with a desire to make the experience of talking to support as good as possible. Someone who can turn a bad experience with our system into a positive experience with the support team. You should be technically savvy and have a detective mindset, so as to make sure that it is as easy as possible for the devs to fix the underlying bugs and that all other issues are handled as fast as possible.


What we expect from you

  • Eagerness to learn and experiment

  • Detective mindset

  • Great written communication skills

Great extras

  • Any language skills (Danish, Swedish, SQL, React, etc.)

  • Experience with Zendesk


We offer a fantastic vibe at our dockside offices at Dampfærgevej 28, Langelinie Copenhagen with plenty of opportunities to influence our work processes. Please apply via The Hub.

We look forward to hearing from you!

For more information or questions please contact us at mathias@lenus.io

Perks and benefits

This job comes with several perks and benefits

Flexible working hours
Flexible working hours

Time is precious. Make it count. Morning person or night owl, this job is for you.

Free coffee / tea
Free coffee / tea

Get your caffeine fix to get you started and keep you going.

Free friday beers
Free friday beers

Friday is something special, let's enjoy a beer together.

New tech gear
New tech gear

Are you a true Tech Savvy? Macbook, trackpad, you name it, we get you covered.

Gym access
Gym access

Short, tall, skinny, chubby we like you just as you are. But if you dream about a bum like J-Lo we got you covered.

Working at
Lenus eHealth

Lenus is a B2B company providing cloud-based software solutions to a broad variety of private and public health professionals. We develop intelligent platforms catalyzing more precise diagnostics and more efficient working processes. We are bootstrapped and 100% independent thanks to our fast growing revenue stream of currently +7M DKK in monthly recurring revenue. We are a dynamic and open minded team with diverse competences and a flat hierarchy.

Read more about Lenus eHealth

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