As a case manager at Copyright Agent, you will work in a team of 10 other student workers. You will work in the Norwegian market together with one other Norwegian employee. The position is for a minimum of 12 hours per week, although busy weeks may require extra hours (remunerated, of course).
You will be responsible for handling and processing potential copyright violations on the internet - you will handle all communications with our clients and their counter-parties and you will work primarily through email and telephone communication.
An average day looks like:
Sending out email correspondence to counter parties alerting them to copyright infringements on their websites
Following up existing cases by telephone to answer questions
Feeding back issues or updates to our clients
Ad hoc translation work
Native Norwegian speaker. Full working capacity in English (it’s our company language)
We are not searching for any particular qualifications or professional experience. We are looking for proactive, confident and customer-oriented people.
Experience from a customer-facing role is a plus - especially with making phone calls.
A structured approach to work and a curious mind - “I don’t know but I will find out” mentality
Please provide a short cover letter and CV in English with your application.
This job comes with several perks and benefits
Time is precious. Make it count. Morning person or night owl, this job is for you.
Get your caffeine fix to get you started and keep you going.
Easy access and treehugger friendly workplace.
Social gatherings and games; hang out with your colleagues.
We want to take you from good to great.
Kids are the future, go spend time with them.