Case Manager - Norwegian Market

Salary Competitive
We are a legal tech scale-up, changing the way copyright is protected online. Our talented team come from various backgrounds and are all united with the goal of protecting photographer’s copyrights online. We collaborate with world leading image agencies and professional photographers to monitor and track down unauthorised use of photographs on the internet and ensure the artists receive the compensation they are owed.

As a case manager at Copyright Agent, you will work in a team of 10 other student workers. You will work in the Norwegian market together with one other Norwegian employee. The position is for a minimum of 12 hours per week, although busy weeks may require extra hours (remunerated, of course). 

You will be responsible for handling and processing potential copyright violations on the internet - you will handle all communications with our clients and their counter-parties and you will work primarily through email and telephone communication.

An average day looks like: 

  • Sending out email correspondence to counter parties alerting them to copyright infringements on their websites

  • Following up existing cases by telephone to answer questions 

  • Feeding back issues or updates to our clients 

  • Ad hoc translation work 

Key competencies:

  • Native Norwegian speaker. Full working capacity in English (it’s our company language)

  • We are not searching for any particular qualifications or professional experience. We are looking for proactive, confident and customer-oriented people. 

  • Experience from a customer-facing role is a plus - especially with making phone calls.

  • A structured approach to work and a curious mind - “I don’t know but I will find out” mentality

Please provide a short cover letter and CV in English with your application.

For more information or questions please contact us at hannah@copyrightagent.com

Perks and benefits

This job comes with several perks and benefits

Flexible working hours
Flexible working hours

Time is precious. Make it count. Morning person or night owl, this job is for you.

Free coffee / tea
Free coffee / tea

Get your caffeine fix to get you started and keep you going.

Near public transit
Near public transit

Easy access and treehugger friendly workplace.

Social gatherings
Social gatherings

Social gatherings and games; hang out with your colleagues.

Skill development
Skill development

We want to take you from good to great.

Maternity / paternity leave
Maternity / paternity leave

Kids are the future, go spend time with them.

See all 10 benefits

Working at
Copyright Agent

We're a company of talented people with various backgrounds and origins who are building a service with the goal to protect photographers copyrights online. Leading image agencies and professional photographers collaborate with us to discover unauthorized use of their images and ensure they receive what they're owed.

Read more about Copyright Agent

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