Swedish Speaking Implementation Specialist

Hello Retail Copenhagen Full-time
Salary Competitive
Hello Retail is a Personalisation as a Service platform providing conversion rate optimization tools to the SMB e-commerce segment. We believe that good e-commerce personalization shouldn’t be limited to giants like Amazon. We democratize personalization so it is accessible to all e-commerce shops! As to us, our customers are essential, especially when providing exceptional service and support. This is where you come in – and why we need you!

So, if you possess the following skills, stop what you are doing and reach out to us:

  • You are experienced with HTML, CSS, and JavaScript.

  • You good knowledge about the web, and know about URLs, parameters, web tracking and analytics, structured data etc.

  • You have “extrovert” communication skills – as you’ll be talking to customers, on the phone as well as writing and communicating via email.

  • You have great approach to problem-solving.

  • You can keep cool – and to stay on top, keeping an overview of your ongoing activities.

  • You can juggle multiple tasks at the same time.

  • You are a team player.

  • Fluent in both  written and spoken Swedish and English.


When you join us, you’ll be:

  • Helping small and medium-sized e-commerce businesses sell more and thereby ensuring their continued growth.

  • Responsible, along with the rest of the team, to ensure a high level of service and contribute to very high customer satisfaction through your communication w/ customers.

  • Being the customer’s lifeline when they have questions.

  • Winning as a team – we believe that the best solutions are done in collaboration.

  • Participating in the technical set up and enablement of our customers, ensuring high quality on the technical part of the delivery.

  • Contributing with valuable input to the product and company process, as you’ll be hands-on on the front lines talking to customers and working with our product.

  • Having excellent career growth opportunities.

For more information or questions please contact us at hero@helloretail.com or phone number +45 89 88 92 01

Perks and benefits

This job comes with several perks and benefits

Free lunch
Free lunch

Enjoy a free catered lunch with your colleagues, every day.

Free coffee / tea
Free coffee / tea

Get your caffeine fix to get you started and keep you going.

Near public transit
Near public transit

Easy access and treehugger friendly workplace.

Social gatherings
Social gatherings

Social gatherings and games; hang out with your colleagues.

Free office snacks
Free office snacks

Peckish after lunch? We got your back with soft drinks, treats and fruit.

Skill development
Skill development

We want to take you from good to great.

See all 13 benefits

Working at
Hello Retail

We care about our customers. We are a fully managed solution that will help webshops to grow their sales. We believe in being customer-centric – empowering our customers to more new business, through our technology, data, and service. That’s why we work passionately, open-minded and dedicated – with great colleagues. Our culture is dynamic and agile for development and execution in reaching a clearly defined strategy.

Read more about Hello Retail

Similar jobs

Customer Consultant
Lendo (DK) Copenhagen Full-time
Norwegian Speaking Customer Experience Associate - Remote Position
Superb Copenhagen Full-time
Customer Success Manager (Barcelona)
Actimo - a Kahoot! company Copenhagen Full-time
Serviceminded supporter til ungt team i vækstvirksomhed
Intempus Aarhus Full-time
Customer Success Specialist to PropTech scale-up
Proper Copenhagen Full-time