Client Success Specialist (Ad Operations)

Salary Competitive
Are you looking for an exciting position in a dynamic, evolving and fast-growing company with the potential to learn? Do you have experience in digital marketing? We have a vacancy for an independent and service-oriented customer success specialist to help us take good care of our clients and contribute to their success.

We are building a global SaaS platform to simplify and automate omni-channel advertising for publishers and classifieds serving thousands of SMB advertisers. Things go fast in here, we grow quickly and are looking for new great people to join us in conquering the world. At Nexta you will be working alongside people with many different educational backgrounds and nationalities, in a diverse and young team consisting of around 25 people - and we are growing everyday.

Client Success team

We are a team responsible for taking care of our clients, their success and growth of our business. We nurture, guide and support our clients from their first contact with us to a fully running system with thousands of advertisers and complex technical integrations.

Customer Success at Nexta integrates activities from Sales, Marketing, Customer Service, and Training & Professional Services to help our clients maximize the value they get from working with us. We strive to be the best in the world at what we do.

Position and responsibilities

Your main responsibility will be to support the ad operations of our clients on a daily basis.

Typical daily tasks include:

  • Booking new marketing campaigns for our clients on our platform

  • Ensuring that the marketing campaigns are set up correctly on our platform and external systems

  • Ensuring that the marketing campaigns run on a budget

  • Optimizing marketing campaigns to perform better

  • Providing reports on requests from our clients

  • Answering client questions and providing general support

Our expectations from you

You don't need to have a lot of experience, but we expect you to be hungry for learning and willing to grow together with us.

Of course, we have some expectations:

  • You have good English (our main working language) and fluent Danish

  • You have good communication skills and can explain complex ideas to others

  • You have some experience in digital marketing (Display, Facebook, AdWords)

  • You understand how the internet works and maybe have experience with building websites

  • You know MS Excel, Word and Powerpoint and beyond

  • You are a detail-oriented problem solver and a good team player

  • You have a can-do attitude

  • You love learning new things as much as we do

We look forward to hearing from you!

For more information or questions please contact us at

Perks and benefits

This job comes with several perks and benefits

Flexible working hours
Flexible working hours

Time is precious. Make it count. Morning person or night owl, this job is for you.

Free coffee / tea
Free coffee / tea

Get your caffeine fix to get you started and keep you going.

Near public transit
Near public transit

Easy access and treehugger friendly workplace.

Social gatherings
Social gatherings

Social gatherings and games; hang out with your colleagues.

Free friday beers
Free friday beers

Friday is something special, let's enjoy a beer together.

Working at

About Nexta Our mission is to empower online media and commerce companies to remain relevant for both people and brands. Our Story As fellow colleagues at Adform from 2011 to 2015, Jesper and Martin was an active part in building and scaling programmatic advertising globally. One thing they noticed was the dramatic shift in the way advertisers and especially agencies allocated budgets to audience-based platforms like Facebook and Google. Online independent media and marketplaces were no longer top-of-mind for agencies and advertisers a massive threat to the internet we know. From this shift, a company was born: It was founded based on a promise, enabling publishers, marketplaces, and commerce to "become the agency"​.

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