Customer Love Representative

Salary Competitive

Would you like to be part of a fast-growing, environmentally conscious startup? At Organic Basics sustainability is at the core of everything we do.


Join our Customer Love department for a 6 month internship and become a part of the daily buzz in a thriving startup. This internship is intended to give you hands on experience in customer success, while also helping shape your future career path. 

Your daily tasks at OB will include: 

  • Acting as the voice of Organic Basics on the front lines, delivering best-in-class, delightful customer experiences and developing lasting relationships with customers via phone, email and chat 
  • Processing returns and quality checking items
  • Tracking packages and communicating with our warehouse
  • Taking part in tackling short and long-term projects to optimize processes
  • Representing the voice of the customer within OB; categorizing and feeding insights back to the relevant departments
  • Helping implement new tools and technologies to scale the Customer Love department

You are structured, curious and friendly, a fast learner and a team-player. You can manage your work at a high pace and move through your different tasks with humor and ease. You have flawless language skills in English, Danish and preferably a third language. You’re passionate about our planet and want to help create the change you would like to see in the world. 

 

OB Perks: 

  • Lunch, coffee and snacks
  • Wednesday morning yoga
  • Breakfast on Fridays
  • Monthly social activities with the whole company
  • Beers & tunes on Fridays
  • The possibility of becoming one of the first employees in the sustainable lifestyle brand of tomorrow

Perks and benefits

This job comes with several perks and benefits

Flexible working hours
Flexible working hours

Free coffee / tea
Free coffee / tea

Near public transit
Near public transit

Social gatherings
Social gatherings

Free office snacks
Free office snacks

Free friday beers
Free friday beers

See all 10 benefits

Working at
Organic Basics

It’s no surprise that the fashion industry is one of the world’s largest polluters. In today’s marketplace, finding a more sustainable choice can be a challenge. Amid the rise of fast fashion, Organic Basics is on a mission to provide a more accessible and sustainable alternative for everyone. Designed in Copenhagen and ethically produced in partnership with like-minded factories, we create men’s and women’s intimates and everyday essentials with a focus on sustainability. We prioritize ethical production methods and try to use organic, recycled, or recyclable materials, holding certifications from the Global Organic Textile Standard (GOTS) and the Global Recycled Standard (GRS) (certified by CU 1067589). At Organic Basics, we believe in transparency and continuous improvement, whether that means being more inclusive, innovative, or solutions-driven. We’re a passionate team of individuals from diverse backgrounds who know that we’re better together. Driven by compassion, authenticity, and a desire to make a positive impact, we’re committed to challenging the status quo and shaping a more sustainable future.

Read more about Organic Basics

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