Our goal is to become the go-to-place for people in need of electrical services by providing the easiest and safest way to get the job done. With SpotOn you order online, get a fixed price instantly and the job done by handpicked pros at a time that suits you.
We're an in-house startup backed by one of Norway’s fastest growing companies; Elektroimportøren, a wholesaler of electrical equipment who disrupted their industry by selling directly to end consumers both online and in over 20 retail stores across Norway. Working as a startup and building on our parent company’s strengths and infrastructure has enabled us to scale fast and make our service available to over 70% of Norwegian households.
Our research show that people feel stress just thinking about hiring an electrician and that many struggle to even get started. The main reason being that they don’t know who to contact and what it will cost them to get the job done. But they are also worried because of stories they hear of poor results or misleading prices leading to surprises when the invoice arrives. As a consequence they’ll ask friends or family for recommendations to avoid making the wrong choice.
Lack of trust and clarity around pricing creates uncertainty and often leads people to postpone contacting an electrician until absolutely necessary. They learn to live with suboptimal solutions because getting the job done requires too much effort. And when they finally decided to hire an electrician they often experience the person not arriving at the agreed time, and without the necessary equipment to get the job done. The frustration reaches its boiling point when they then have to pay for the extra time needed to drive and pick up the equipment.
We have digitized the whole process of hiring an electrician, creating a seamless journey from need to end result and a superior booking experience that puts the customer in the driving seat.
01 Instant Fixed Price
We’ve built a job-configurator with an inbuilt price calculator making it possible for customers to get a fixed price instantly by answering a few simple questions. This way our customers get’s a price in advance and no surprises when it’s time to pay.
02 Free Video Inspection
In addition to our simple job-configurator our customers can book a free video inspection the next day. We’ve hired a team of electricians and built a digital inspection tool making it possible to create and send offers with a fixed price within 24 hours.
03 Handpicked Pros
We’ve handpicked pros from Elektroimportøren’s already established network of contractors across the country. This way our customers don’t need to spend time finding a trustworthy electrician and can feel safe knowing the job will be done by qualified professionals.
04 When it Suits You
We’ve built a scheduling system from scratch that allows our customers to choose when they want the job done. They simply pick a time and date in our digital calendar and the job is automatically delegated to one of our electricians in the area.
05 Efficient installation
We’ve utilised the retail stores across the country to streamline logistics and make installations efficient. We pack and send the electrical equipment in advance so the electricians have all they need, removing unnecessary time spent driving and picking up equipment.
06 Industry-leading Guaranty
All our customer are given the opportunity to evaluate their experience after the job is done. If the result is not as promised we fix it free of cost. Our customers can feel safe knowing we take full responsibility with our industry-leading SpotOnGuaranty.
07 Simple Payment
When the job is done and the customers are happy they get to choose how they want to pay. Using Klarna we provide our customer with flexibility and the opportunity to either pay now with card, or later with invoice or instalments.