Layn has developed a mobile-based digital queueing system that enables businesses to increase customer satisfaction by adding a mobile platform to the customer journey. People hate standing in line in stores, at amusement park attractions, electrical charging points, hospitals, and restaurants. The list goes on. By using Layn, the customer can wait for the service where they want, postpone a ticket, use a Fastlane, VIP ticket, or Future ticket to get to the service they need as fast as possible. Layn has developed a cloud platform that lets businesses use whatever hardware they would like to solve their use case. The platform is flexible and extremely adaptable. There are cases with pure mobile to mobile operations, but there are also cases with touchscreen and digital signage solutions delivered by our partners. For some customers, we integrate the solution with access gates and existing operational systems to get the desired customer journey. Users can either get a paper ticket or use their mobile device to get an electronic ticket. We spend all our time developing a solution that is as intuitive, easy, and smart to use as possible. We aim at reducing the relative time felt waiting. In 2019 the two founders took a family trip to Paris to visit the Eiffel tower. After spending 2 hours in line to get through security and pay for their tickets, they had to go back at the end of the line again to wait for the rest of the family members. Like most people, they hate standing in line. They wanted to create a solution where they instead of physically having to stand in line rather could sit down and have a drink while waiting for their turn in the "digital line". After that, the number of use-cases has just exploded.