helphouse.io is a full-service CX consulting firm with solid experience in optimizing digital customer service for some of the largest brands in Europe. We offer holistic solutions that encompass all areas of a successful customer service department. Simply put, we are experts in optimizing digital customer service operations for ambitious brands. Our house holds many skills. We have consultants, developers, analysts, and more. Whether you need analysis, a specific integration, or training for your team — we can help. Besides our in-house competencies, we also partner with some of the best solution providers in the world. The work we do doesn’t only make your customers happy but also our employees. Happy employees are a key to success, which is why it is a high priority. We’re passionate about elevating CX through tech and expertise. We challenge companies on their set-up, ways of working, and processes. We ensure customers don’t waste time on ineffective systems and overcomplicated workflows but spend time on what matters: building stronger customer relationships. Building on our own experiences of bad customer service, we’re committed to ending bad CX for good. With a track record of 500+ projects across the world, we’re proud to be a Zendesk Premier Partner — and we were the first Zendesk Authorized App Developer in Europe.