PlotBox is an enterprise-class SaaS based death care management solution that helps cemeteries operate to world class standards. It’s the first solution to fully integrate two previously separate functions; management software and GIS mapping. We’re challenging the status quo with both software and process innovation and under experienced leadership are scaling up quickly to maximise the market potential.

Job Description

The ideal candidate will drive growth by helping to design and execute product strategy and assisting our Product Manager to effectively manage the workflow of our team who are committed to delivering product features that will delight our customers.

Responsibilities:

- Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth

- Create buy-in for the product vision both internally and with key external partners

- Translate product strategy into detailed requirements

- Scope and prioritise activities based on business and customer impact

- Work closely with our Product Manager and tech team to deliver great solutions

- Define the ins and outs of our products, from feature overview and user stories to wireframes and functional specs

- Deliver high-quality product roadmaps on time and to their full spec

- Take a hands-on and analytical approach to measuring continuously and optimising the results across all products

Essential:

You are an enthusiastic and fast-learner, hoping to gain more experience in a product-led company and eventually become a customer-focused product expert with experience in the digital space. You’re super smart, thoughtful and considerate, you have a track record of delivering results, and you don’t take yourself too seriously.

You Have:

- Ideally 2 years of exposure to product management

- Strong problem-solving skills and willingness to roll up your sleeves to get the job done

- Experience with writing detailed user stories with thorough acceptance criteria

- A solid technical background with an understanding of and/or hands-on experience in software development and web technologies

- The ambition to lead a small, dedicated cross-functional team

- A genuine love for beautiful product design, a good eye, and an insatiable desire to improve the user experience and user happiness of everything around us

- Solid knowledge about the mobile app ecosystem, product management methodologies and agile development, specifically Scrum

- Experience of designing, conducting and analysing qualitative and quantitative user research

- A proven track record as a strong communicator, influencer, and cross-functional partner

- Good consumer product intuition based on experience but reinforced through a deep understanding of user feedback and analytical data