AI Operations Manager

Salary Competitive
Equity To be negotiated

AI Operations

Droppe is a D2C product studio that grows and launches world-class brands. We gear up to keep the world running: building homes, growing food, moving goods, keeping the lights on.

We work with the world's largest brands, like New Balance and Skechers, and we design and launch our own products. We've rebuilt and launched a new platform for our agent infrastructure, so a small human team can work with AI colleagues on the actual work.

This role owns the operating day so the rest of the company can build and launch. Now we're hiring for AI Operations.


What you'll do

Handle the real work. Talk to suppliers and customers. List suppliers and keep catalogs in shape. Handle invoices and payments when the agents need support. Follow-ups, portals, exceptions. You close the case.

Make operations better every day. When the same issue comes back, turn it into a tool or a skill and check that it holds up.

Run the agents. Operations and finance agents report to you. You give them what they need, check the result, and step in when a human has to talk to a supplier, a customer, or an invoice.


You'll fit here if you...

Finish work, including the boring parts. You don't wait for a perfect brief.

Use AI like second nature. You already use Claude or ChatGPT on real work, and you want that to be how the team runs.

Stay close to the source. Spreadsheets, CSV files, tracking, checking the numbers.

Write clearly in English. Finnish, Swedish or German is a plus.

Experience in e-commerce operations, suppliers, catalogs, payments or a lean ops seat is useful. A formal engineering background isn't required.


Why join Droppe

The work is live. Brands in market, a new agent platform, and a small team already running on it.

The agents report to you. You report to Johannes Salmisaari, Droppe's CEO. You'll also work with a support colleague.

Remote-first, with the tools to match. Remote work, flexible hours, and company-paid Claude Max and ChatGPT Pro.

Share something you've built with AI and your LinkedIn profile. A link, a demo or a few screenshots are enough. Tell us what you made and what you learned. No CV required. We'll look at that, then talk.

For more information or questions please contact us at johannes@droppe.com

Perks and benefits

This job comes with several perks and benefits

Equity package
Equity package

Skill development
Skill development

New tech gear
New tech gear

Flexible working hours
Flexible working hours

Wellness
Wellness

Remote work allowed
Remote work allowed

Working at
Droppe

Droppe is building the most comfortable way to order workwear online. Across Europe, 95 million workers rely on workwear every day—but the way it’s bought is broken. It’s still ordered by someone else, often without context, chosen by price. The result? Something blue, something cheap, and workers who feel ignored. We’re changing that. Instead of fixing procurement from the top down, we’ve built the experience from the ground up—based on how workers actually want to order. Workwear is becoming lifestyle: people want to feel great in it, from 9 to 5 and beyond. With AI, we’re making workwear buying fast, personal, and finally built for the people who wear it. We’re a remote-first team with HQ in Helsinki and teammates across Europe. We care about the craft, move fast, and grow every day—in our product, our work, and ourselves.

Read more about Droppe

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