Are you a hands-on leader ready to combine operational excellence with global purpose?

To continue to fuel Swappie’s profitable growth and advance our mission in making refurbished electronics mainstream, we are seeking a Team Lead (m/w/d) for our Leipzig Operations. If you're ready to take ownership, lead with impact, and contribute to environmental sustainability - this is your chance to leave your fingerprint on Swappie's core operations. 🌏 💚
 

Role purpose: Hands-on Leadership & Operational Flow

In this role, you will be responsible for supervising a team of employees in hands-on, light goods handling in a modern warehouse environment at Swappie’s Operations site in Wahren, Leipzig, Germany. This is crucial work that directly impacts our European customers and the planet, and you'll be surrounded by a supportive, positive team.
  

What You'll Work On

Your role is to ensure continuous workflow, optimize efficiency, and develop your team.

• Team Leadership & Coaching: Conduct monthly performance evaluations, provide feedback, and lead the onboarding and ongoing development of new joiners.

• Workflow Management: Set and monitor shift/team targets, prioritize tasks, and efficiently allocate employees to avoid operational bottlenecks.

• Operational Excellence: Ensure continuous workflow by addressing bottlenecks, actively optimizing processes, and participating in continuous improvement projects while maintaining daily floor presence.

• Compliance & Reporting: Ensure proper adherence to working/break times and safety standards (e.g., 6S). Report operational outcomes and key results to management.

• Cross-Functional Support: Collaborate effectively with the planning team and support preparation for peak season and compliance audits.

• Conflict Resolution: Address team members' feedback, resolve issues, and manage conflicts effectively to maintain a positive environment.

We Would Love to Hear From You If You Have...

Your success will be driven by practical leadership experience, organizational skills, and a growth mindset.

• Leadership Experience: Proven experience in leading or mentoring a team (experience in a warehouse environment is a plus).

• Problem-Solving Skills: Strong ability to solve problems proactively, organize effectively, and maintain strong attention to details, accuracy, and safety.

• Continuous Improvement: Experience in project management or Continuous Improvement Process (CIP) is a strong advantage.

• Demonstrated ability to take ownership and  make decisions independently.

• Education: A bachelor's degree is preferred, but not required - we prioritize relevant hands-on leadership experience.

• Language Skills: Very good verbal and written communication skills in English (our working language). Functional German skills are required (sufficient for independent site operations, resolving technical issues, and clear communication with local partners).

• Technical Tools: Demonstrate good skills working with IT applications (Google Workspace/Microsoft).

• Mindset & communication skills: The ability to see the bigger picture while maintaining sharp focus on daily execution, motivating team members to reach targets and take ownership, paired with open and transparent communication. 

What We Offer 

• Meaningful role: You will be a visible leader on the floor, managing and developing a dedicated team in their daily execution. Your leadership is grounded in direct mentorship and real-time problem-solving.

• Supportive & low-hierarchy team where you can be your true self. Our strength as a company comes from the diverse group of people we're proud to employ. Whoever you are – you're welcome at Swappie!

• A chance to make an impact on creating a more sustainable future by making refurbished mainstream - working at Swappie makes you part of the solution; not the pollution!

• Stability & Schedule: Full-time, permanent contract with Mon-Fri shifts, keeping your weekends free!

• Growth: Defined areas of responsibility and extensive training on the job to fuel your development, learning and growth with us.

Practicalities

📍Location: Leipzig, Germany (Wahren area).
📅 Start date: As soon as possible, negotiable.
🕑 Shift: Evening shift, Monday to Friday from 3:15 pm to 23:45 pm.
📝 Contract: Full-time and permanent, 40h/week.
💰Compensation: €20/hour (gross).
🔎 Visa Requirements: Eligibility requires a valid, long-term German work visa for full-time employment, which will be verified during the hiring process.
⏰ Application Deadline: Please submit your application by November 25th. We'll start interviewing already during the application period. 

Does this sound like an exciting opportunity for you? If yes, we'd love to hear from you!
Questions? 🤔 recruitment@swappie.com will happily reply. Kindly note that we don’t accept job applications via email. 

This is how the recruitment process will look like: 

1. Intro with Talent Acquisition Partner (online, 30min): Let’s start exploring together if this role and Swappie as an employer could be a match for you.

2. Group interview & site tour (on-site, 90min): Showcase your skills and competencies in a group setting, followed by a tour around our Leipzig site. 

3. Meet the Hiring Manager & HR Business Partner: Get to know each other further and dive deeper into the Team Lead role and its core competencies.

4. Culture discussion: Impact orientation, inclusion and growth mindset - explore the key pillars of our culture. 

The process is designed to be a transparent, two-way assessment, ensuring we find the right match for our team. If you're ready to join the mission, start by reviewing our guide on How we hire. We look forward to your application!