Your mission at Voi 

As a Senior Market Development Manager, you’ll be ensuring continued growth in two of Voi's core markets, Sweden and Finland, through building and managing relationships with local decision makers, while developing the rider experience and commercial performance in the region. In this role, you will report to the General Manager and collaborate with the local Policy and Operations teams to grow Voi’s footprint and ridership in existing and new markets. This will include:

• Lead the commercial growth and transformation of our micromobility services by collaborating with city representatives, driving revenue, and delivering measurable results.
• Building relationships with city stakeholders (e.g. city administrators, public transport authorities) and managing initiatives in collaboration with other stakeholders to improve performance in line with city priorities.
• Identify growth- and change opportunities and be responsible for the implementation of these to improve profitability, customer ratings and service quality.
• Evaluating market entries, including commercial viability, regulatory readiness, and strategic fit.
• Representing Voi for cities considering micromobility, and participating in pre-tender and tender work.
• Being the point of contact for city stakeholders, ensuring compliance, addressing city and user concerns, and developing solutions that maintain strong city relationships and improve the user experience and managing negotiations with cities, ensuring terms that balance regulatory expectations with financial objectives.
• Leverage data, analytics, and market insights to understand city-level P&Ls, and collaborate with local teams on initiatives that deliver measurable improvements in profitability and efficiency.

What you need to embark

We’re looking for an analytical and structured business professional with the ability to build and manage relationships with external stakeholders, and work proactively to strengthen our footprint in the region. In addition to this, we believe the right person has:

• B.Sc in business, engineering or similar.
• Professional fluency in Swedish and English.
• 3–5+ years of experience in management consulting or work within operations, growth, strategy or policy, preferably in a fast-paced environment
• Proven experience managing and negotiating with external stakeholders, e.g. public sector stakeholders.
• Experience managing cross-functional projects with multiple stakeholder needs.
• Excellent communication and presentation skills, with the ability to quickly adapt messaging to different audiences.
• Experience working with P&Ls and performance metrics, and ability to analyse large data sets, business cases, and budgets using Excel.

Don’t meet every requirement? If you are excited about this role and our mission, and have relevant, transferable skills, we encourage you to apply - even if you don’t check every box.

Why Voi?

Working at Voi is more than just a job; our People Promise includes a personal voyage where you will grow as a professional and be a part of a team and culture that builds something meaningful for society. In addition to this, you’ll have the opportunity to:

• Join Europe’s #1 micromobility operator and one of the fastest-growing scaleups.
• Get “skin in the game” through our employee stock option program and have a direct impact on Voi’s footprint and success in Europe’s biggest market.
• Collaborate with motivated and fun colleagues towards a common goal.
• Join the micromobility revolution and be a part of creating sustainable cities made for living, free from noise and pollution.