Your mission at Voi

The Site Manager is responsible for ensuring a best in class standard for our vehicles on the streets and that our operations run as smoothly, safely, and efficiently as possible by leading our Fleet Management team in Milan. In this role, you will play an integral part in Voi’s performance by combining people management with process improvement and execution. This will include:

• Supervising and ensuring high performance in the teams, fostering a sense of teamwork and belonging across all warehouses
• Ensuring best in class standards for our scooters by working with the team to make sure we provide the highest service for our end users
• Collaborate with internal stakeholders to plan and structure the workflow in the field and warehouses, including shift planning, following up on performance and implementing standard operating procedures
• Working hands-on with the maintenance and repairs of vehicles to ensure a high quality standard, extend vehicle lifetime and minimize cost
• Act as a safety role model and work actively to create and maintain a safe work environment. You will be managing all the people in our warehouses
• Be the point of contact for external parties e.g. 3PL:s, landlords, staffing agencies and local business associations
• Collaborate with our Talent Acquisition in screening and interviewing new team members, owning their onboarding and training them on in-field and warehouse tasks

What you'll need to embark

We’re looking for a leader with a strategic mindset who also enjoys working hands-on and has experience working with multiple projects and stakeholders in a fast-paced environment. In addition to being fluent in Italian and English, we believe the right person has:

• 3+ years of previous work experience, including experience in managing teams
• Previous hands-on experience in warehouse operations, vehicle maintenance, or workshop management is highly desirable, as this role involves directly supervising a team of mechanics and technical specialists
• General knowledge of digital work tools (MS-office, G-suite, ERP systems) and data tools (e.g. Tableau)
• General understanding of business management, financial and leadership principles
• Excellent communication skills, leadership training and conflict resolution.
• A valid driver's license for Italy
  
  Why Voi?
  
  Working at Voi is more than just a job; Our People Promise includes a personal Voiage where you will grow as a professional and be a part of a team and culture that builds something meaningful for society. In addition to this, you’ll have the opportunity to:
• Join Europe's #1 micromobility company
• Get “skin in the game” through our employee options program and play a crucial part in maximising VOI’s global revenue
• Have a direct impact on our continued success and the development of the micromobility industry in Italy
• Work with inspiring, motivated, and fun colleagues towards a common goal.
  
  Are you ready to embark on the Voiage with us?