About the role

Kapa makes technical knowledge instantly accessible through AI assistants. As a Student Assistant supporting our Operations Lead, you will help streamline day-to-day operations and gain hands-on experience building systems at a fast-growing startup. Check out Docker's documentation (https://docs.docker.com) for a live example of what Kapa is (look for the "Ask AI" button).The following challenges should excite you:

• Supporting the Operations Lead with critical administrative and operational tasks

• Contributing to projects across finance, HR, and general operations

• Helping build and document scalable processes as the company grows

• Learning how a startup operates behind the scenes while making a real impact

To solve these challenges you will:

• Assist with financial tasks including expense tracking, invoice processing, and data entry

• Support vendor coordination and contract administration

• Help maintain and organize operational documentation and internal wikis

• Conduct research on tools, processes, and operational best practices

• Assist with scheduling, meeting coordination, and internal communications

• Take on ad-hoc projects that help the company run more smoothly

You may be a good fit if you have:*

• Strong organizational skills and attention to detail

• Comfort with ambiguity and ability to figure things out as you go

• Some understanding of startup financials and accounting principles

• Excellent written and verbal communication skills

• Ability to work independently and manage your time effectively

• Interest in startups, operations, or business administration

• A proactive attitude and willingness to learn

• Proficiency with productivity tools (Google Workspace, Notion, Slack, or similar)

• Comfort with excel and spreadsheets

*This is neither an exhaustive nor necessary set of attributes. Even if none of these apply to you, but you believe you will contribute to kapa.ai, please reach out.

About the interview

1. Intro chat with Ops Lead (15-minutes)

2. Paid take-home to assess your skills

3. Second round interview with a co-founder

4. 3-day paid work trial to collaborate with our team and ensure it’s the right fit for both sides

About kapa.ai

We make it easy for technical companies to build AI assistants. Companies like Docker, Grafana and Mixpanel deploy kapa in the following ways:

• As chat interface on their public documentation to answer developer questions.

• As first line of defense on their support forms to reduce tickets.

• As internal assistant for their GTM teams to navigate their own complex product.

We leverage companies existing technical knowledge sources including documentation, tutorials, forum posts, Slack channels, GitHub issues and many more to generate AI assistants that can handle complicated technical questions. More than 200 companies use kapa and we have answered more than 10 million questions to date.