At Oda, we develop affordable grocery services to make the logistics of living surprisingly easy. First we built Norway’s leading online grocery store and now, partnered with Mathem in Sweden, we’re on our way to becoming the world’s most effective retail system, delivering to thousands of Scandinavian doorsteps every week.

As part of our team, you’ll work with smart, passionate colleagues who bring their whole selves to work every day. It’s a fast-moving, collaborative environment where everyone is welcome and everyone’s opinion matters. Whether you're shaping the future of online retail, tackling complex logistical problems, or making everyday life better for our customers, your work will have a real impact. Read on to find out what part you could play in our story.

We are looking for an IT Technician

We’re seeking an IT Technician to join us at our Lier site! In this role, you’ll work closely with teams across the organization and within the global IT Operations team. As an IT Technician at Oda, you’ll be asked to take responsibility for managing device lifecycles and provide hands-on support for hardware and software issues. As part of our dynamic organization, you'll have the opportunity to shape processes, improve documentation, and contribute to exciting organizational projects. This job is based in Lier, but you may need to support other sites occasionally.

What you’ll do as an IT Technician with us 

• Identify and resolve hardware, software, and networking issues to ensure seamless functionality.

• Manage device and license lifecycles, including onboarding, offboarding, and Oda's device pool maintenance.

• Provide technical support for Google, Apple, Windows and Zebra devices.

• Oversee device management in our MDM systems.

• Maintain IT asset inventory and stock management.

• Document and enhance processes for ongoing improvement and working in projects.
  

What we offer 🚀

• Join our dynamic and small IT team, working with colleagues across the organization in both Norway (Oda) and Sweden (Mathem).

• An opportunity to work broadly with technical expertise and support in an operational environment.

• Colleagues who shoot for the stars and care about helping each other.

• Subsidized lunch and on-site gym at our fulfillment center.

• A flat structure where we come together across disciplines.

• A flexible work schedule with a healthy work-life balance to ensure you have space for life. 💛

To be successful, we believe you 🌟

• Actively strive to learn new things, and share this knowledge with those around you.

• Enjoy working in a busy environment and can work both alone and together as a team.

• Have a practical approach to problem-solving and a strong interest in technical support.

• Be adaptable and pragmatic, quickly adjusting to changing tasks and priorities.

• Be able to work proactively in a reactive environment.

• Be flexible and support in urgent matters.

• Are humble and unpretentious.

• Are fluent in both written and spoken English, speaking Norwegian or Swedish is a plus.

The following will probably be helpful 💡

• Comfortable using macOS and Windows operating systems.

• Experience in technical support and understanding of networking equipment.

• Basic project management skills to help keep projects on track and within budget.

• Experience with Google Workspace and Azure AD.

• Some experience with MDM solutions and endpoint management is a plus.

We review candidates ongoing. So if you are interested, please apply asap!

As a part of Oda you’ll will be working with enthusiastic, skilled and ambitious people, shaping tomorrow’s shopping experience. Come build the future with us!

Oda is committed to being an inclusive community, cultivating diversity, equity and belonging into our everyday workplace culture. When hiring for our team, we welcome the unique contributions that people can add with different cultural backgrounds, ethnicity, race, gender, gender identity and expression, nationality, age, languages spoken, color, religion, disability, sexual orientation, education and beliefs. If you have a disability such as a hearing, or visual impairment or any other neurodivergent need that requires accommodating during the hiring process, please let us know in advance. You can do this by contacting the job owner or hiring manager.

We look forward to hearing from you! 💛