Head of Creative Operations

Salary Competitive
Superside is looking for a systems-minded, creative problem-solver to lead our Creative Operations function. In this role, you’ll drive the workflows, tooling, and enablement programs that power high-quality creative delivery for hundreds of top brands around the world.

You’ll design scalable systems, streamline how teams collaborate, and build the infrastructure that empowers our global creative organization to move faster, better, and smarter. If you’re passionate about operational excellence, love solving cross-functional challenges, and want to help world-class creatives do their best work—this is the opportunity for you.

What You'll Do:
  • Design and optimize end-to-end creative workflows to improve speed, quality, and consistency across teams.
  • Identify bottlenecks and inefficiencies, running audits and implementing scalable solutions.
  • Collaborate with Product, Engineering, and Creative leads to develop and roll out tools, templates, and AI-enhanced systems.
  • Define and maintain creative services, deliverable specs, and quoting logic across internal platforms.
  • Manage estimation tools, budget templates, and project quoting processes to support accurate scoping.
  • Create and maintain clear documentation, playbooks, and support materials to ensure smooth operations.
  • Lead onboarding and training sessions for cross-functional teams, including Sales, CSM, and Creative.
  • Develop enablement content in partnership with L&D and continuously improve team ramp-up processes.
  • Support cross-team implementation of new services and tooling, ensuring alignment and adoption.
  • Troubleshoot issues with creative platforms (e.g., Figma, Adobe) and serve as the go-to expert for operational systems.

What You'll Need to Succeed:
  • 3+ years of experience in Creative Operations, DesignOps, or Program Management.
  • Deep knowledge of creative workflows, tools, and production processes.
  • Experience leading cross-functional process design and operational rollouts.
  • Strong communication skills for live trainings, documentation, and stakeholder alignment
  • Comfortable working across departments and solving technical challenges.
  • Bonus: Background in design or creative project management, and experience with AI-powered services or pricing models.

Why Join us?

Superside's vision is to create equal opportunities globally by accelerating the world’s transition to online work. With that in mind, we're building a fully remote company that attracts people where they are.

Remote-first. Customer-led.
Remote isn’t just a perk; it’s how we deliver better for customers. We are fully committing to our customers by hiring top talent and collaborating seamlessly across time zones.
Global team, local impact.
Join a community of 60+ nationalities working across time zones, cultures, and disciplines, all aligned on doing great work for great brands.
High performance, low ego.
Work in a fast-paced, high-trust environment where feedback is direct, growth is constant, and kindness leads collaboration.
Impact meets opportunity.
We’re in the sweet spot — big enough to be stable, small enough for you to shape what’s next. Your ideas will matter here.
Grow fast. Lead well.
You’ll gain mentorship, take on real responsibility, and grow your career while helping us disrupt a global industry.

About Superside

Superside is the leading AI-powered creative company that quickly and cost-effectively enhances in-house functions. We help over 500 ambitious brands get great creative concepts done at scale. Built to be an extension 
of in-house teams, we unbottleneck marketing and creative teams so they can move faster and drive more reliable creative performance. 
Superside is a fully remote company with over 700 team members working across 60+ countries and 13 timezones.

Learn more at superside.com

Diversity, Equity and Inclusion

We’re an equal-opportunity company. All applicants will be considered regardless of ethnicity, appearance, religion, gender identity, sexual orientation, national origin, veteran or disability status.

Working at
Superside

Superside revolutionizes the global design industry by building new tech and data science-driven processes that enable distributed teams to work together much more efficiently and robust. We deliver high-velocity on-demand design to enterprises, with a data-driven and meritocratic mindset unlike any other platform or service. Superside is pioneering the future of remote work with a tech-enabled platform that creates super efficiencies and advantages workers by way of fostering community and greater income predictability with flexible work and stable wages. Our mission is to shape the global labor market; by having a fair and transparent labor platform that is great for both remote workers and enterprise customers. We currently have more than 100 creatives spanning six continents, 58 countries, and 19 timezones, and we work mainly with major US-based brands, including Tiffany & Co, Amazon, Cisco, L’Oreal and others. We have hub offices in Oslo, Toronto and Cape Town but are essentially based nowhere. We are remote-first with team members spread across the world. Superside was founded in late 2015 and became the first Norwegian company to join the Y Combinator accelerator in Palo Alto, California. We have since received funding from reputable Silicon Valley investors Freestyle Venture, High Alpha, Slack Fund, Sam Altman, Alliance Venture, and others. We're always-on and chase the sun to deliver the moon!

Read more about Superside