Step into the engine room of a fast-growing tech startup and help shape Medusa’s commercial future while learning how to market and scale a category defining commerce platform.

Are you a structured problem-solver with a passion for tech and an eagerness to learn how startups scale? This role offers a rare opportunity to gain hands-on experience across go-to-market, sales, and operations at an early-stage tech company that’s moving fast.

As a Founder Associate, you’ll sit at the intersection of business and technology, working directly with our Co-Founder and COO, Nick, an experienced operator and former McKinsey consultant. You’ll help drive strategic initiatives, support go-to-market execution, and play a key role in building the foundation of our commercial organization.

About Medusa

At Medusa, our mission is to expand digital commerce in depth and variety by providing developer tools and infrastructure for building reliable, specialized commerce applications quickly.

In just three years, we’ve grown into the world’s most popular open-source ecommerce project, secured one of Denmark’s largest tech seed rounds, and built a community of +13,000 developers with over 1.5 million yearly downloads. Today, Medusa powers thousands of daily orders for billion-dollar companies like Heineken, Redington, and Mitsubishi, as well as fast-growing DTC brands including Tekla and Eight Sleep.

This growth is driven by a small, dedicated remote team of 16, all working to build a generational company with lasting impact.

The role

As a Founder Associate, you’ll be the first full-time hire on the commercial side of Medusa; an opportunity to step into a high-impact, highly versatile role at a pivotal stage of our growth. From day one, you’ll take ownership of projects that directly shape our go-to-market strategy, sales operations, and internal processes.

You’ll work closely with our COO and co-founder, Nick, in a fast-paced, project-oriented environment focused on solving some of the most important challenges and opportunities within the commercial function. Expect a steep learning curve, real responsibility, and the chance to build from zero, balanced with plenty of support and mentorship.

What you will do

Here are some examples of the types of projects you could work on:

Go-to-Market

• Own relationships with our implementation partners and lead the rollout of a new global partner program from strategy to execution.

• Uncover and showcase flagship Medusa use cases by analyzing technical setups, running deep-dive customer interviews, and turning insights into user stories that inspire.

• Drive high-impact launches, such as our upcoming AI product or targeted GTM campaign for a specific user segment.

Sales

• Support strategic enterprise deals from discovery to close; crafting compelling value propositions and help prepare commercial terms with leading global brands.

• Streamline lead qualification and outreach by experimenting with AI tools and optimizing based on performance data and industry best practices.

• Provide guidance and support on commercial matters for enterprise customers onboarded to Medusa Cloud.

Operations

• Automate candidate screening by designing smarter, scalable recruiting flows to improve speed and accuracy in hiring.

• Build internal automation tools to eliminate manual work in accounting, HR, and other operational functions.

• Help prepare investor presentations and reporting materials,

The role is highly versatile, and these are just a few examples of the types of tasks you might take on. Tasks and projects are usually split between you, Nick, and our business analyst.

Given that our product is deeply technical and developer-first, we value curiosity and a willingness to explore the architecture and understand how things work under the hood, regardless of your background.

Who you are

You are early on in your career with experience at the intersection of technology and business. You thrive in fast-moving environments, are driven by curiosity, and take pride in the work you deliver.

We’re looking for someone who:

• has some experience with software products through work or academics

• brings a track record of excellence—whether academic, professional, or personal

• possesses a founder-like mindset with a strong bias toward action

• can bring clarity and structure to ambiguity

• has a strong sense of ownership and work ethic

Big plus if you:

• have experience with software development or studied computer science

• has experience in top-tier consulting or similarly high-paced environment

Why you should be interested in us?

• Gain firsthand experience of the inner workings of a fast-growing tech startup and play a core role in building its commercial function.

• Work directly with our COO and co-founder, shaping the go-to-market engine from the ground up.

• Take full ownership of high-impact projects that have real impact on the tracetory of the company.

• Learn deeply about software product development, developer tooling and AI; and how it’s applied to real-world customer challenges.

• Work in a remote-first company, with the flexibility to work from anywhere with an internet connection.

• Collaborate with a diverse international team across countries like France, Germany, Italy, Brazil, Denmark, the Netherlands, and more.

• Join our bi-annual team off-sites; previous locations include Vienna, Paris, Barcelona, and Lisbon.

• Receive a competitive salary and a top-tier option package; in the best 10% among peers

Read more on: medusajs.com/careers/founders-associate/