Digital Experience Manager Team Leader

Superside Remote Full-time
Salary Competitive
As Digital Experience Manager – Team Lead at Superside, you will lead a team of digital experience managers while actively managing complex projects yourself. In this hybrid role, you’ll drive both people and process excellence—ensuring we deliver quality at scale while helping shape the future of how digital gets done at Superside. 


This is a high-impact opportunity for someone who thrives at the intersection of strategic leadership, operational rigor, and hands-on execution. You’ll work across websites, landing pages, emails, design systems, and digital product experiences to guide our customers and teams toward outcomes that drive business growth.

What You’ll Do:
  • Lead and mentor a team of Digital Experience Managers, offering feedback, coaching, and career development support.
  • Manage complex digital projects across multiple formats and channels, from scoping and discovery through to final delivery.
  • Drive clarity, consistency, and quality by helping shape and document our digital workflows and delivery best practices.
  • Guide project planning, quoting, and strategy to ensure customers needs are clearly defined and translated into achievable solutions.
  • Participate hands-on in strategic accounts, owning workstreams and setting a high standard for project leadership.
  • Collaborate across creative, development, and customer teams to deliver integrated solutions across Superside’s digital ecosystem.
  • Act as a trusted partner to customers, able to confidently present ideas, align stakeholders, and guide high-level decision-making.
  • dentify and resolve delivery challenges across teams, proposing new methodologies and enabling smooth communication.
  • Foster a culture of accountability, team support, and shared learning through process documentation, retrospectives, and playbooks.
  • Help your team connect Superside’s full-service capabilities to customer needs, identifying opportunities to grow impact.

What You’ll Need to Succeed:
  • 6+ years of experience in digital project or experience management, including 2+ years leading a team.
  • Proven track record managing large-scale digital programs and mentoring cross-functional contributors.
  • A deep understanding of the digital ecosystem, including web development, UX/UI, and digital marketing.
  • Demonstrated ability to scale delivery operations, workflows, and documentation across a remote-first environment.
  • Excellent interpersonal skills and leadership presence, with a collaborative and empathetic approach to management.
  • Strategic thinker with attention to detail and the ability to navigate ambiguity with structure and clarity.
  • Strong strategic thinking paired with detail-oriented execution.
  • Comfortable working with clients at the executive level, presenting ideas and managing feedback with confidence.
  • Experience adapting project methodologies (agile, waterfall, hybrid) to match the needs of each engagement.
  • Familiarity with Webflow, WordPress, HTML/CSS, and project tools like Figma.

Working at
Superside

See company profile
Superside revolutionizes the global design industry by building new tech and data science-driven processes that enable distributed teams to work together much more efficiently and robust. We deliver high-velocity on-demand design to enterprises, with a data-driven and meritocratic mindset unlike any other platform or service. Superside is pioneering the future of remote work with a tech-enabled platform that creates super efficiencies and advantages workers by way of fostering community and greater income predictability with flexible work and stable wages. Our mission is to shape the global labor market; by having a fair and transparent labor platform that is great for both remote workers and enterprise customers. We currently have more than 100 creatives spanning six continents, 58 countries, and 19 timezones, and we work mainly with major US-based brands, including Tiffany & Co, Amazon, Cisco, L’Oreal and others. We have hub offices in Oslo, Toronto and Cape Town but are essentially based nowhere. We are remote-first with team members spread across the world. Superside was founded in late 2015 and became the first Norwegian company to join the Y Combinator accelerator in Palo Alto, California. We have since received funding from reputable Silicon Valley investors Freestyle Venture, High Alpha, Slack Fund, Sam Altman, Alliance Venture, and others. We're always-on and chase the sun to deliver the moon!

Read more about Superside