Our operations in Italy are continuing to expand, and to ensure the efficiency and quality of our fleet operations, we’re now looking for a Fleet Specialist Team Lead to join our team in Naples. This role allows you to have a direct impact on our fleet readiness and be a part of building a company that will fundamentally change the way people live in European cities for decades to come. Are you ready for a VOIage? 

YOUR MISSION AT VOI

As the Team Lead, you will be providing support in accordance with market needs. You will manage a team of Fleet Specialists and be responsible for ensuring a high quality of service for our users and cities. Your responsibilities include overseeing the efficient execution of tasks related to maintaining, repairing, transporting, and repositioning vehicles, as well as swapping batteries.

You will divide your time between managerial duties—such as hiring, training, and conducting performance evaluations for your team—and performing operational tasks, whether in the warehouse or in the field, based on the business needs of the site.

• Team Management: Conduct regular one-on-one meetings, performance reviews,
  coaching, and training of Fleet Specialists.
• Inventory Management: oversee spare parts and battery inventory to ensure
  availability and optimal usage.
• Health&Safety: Ensure team members adhere to safety regulations and compliance standards, complete onboarding paperwork, and monitor mandatory training compliance.
• Incident Management: Record, follow up, and investigate incidents, ensuring adherence to workplace accident policies.
• Warehouse and Team support: Support when required with the repairs and maintenance in
  the warehouse as needed.
• 3PLCoordination: Daily contact with 3PL partners to ensure adherence to agreed
  procedures.
• Van Management: Supports operational aspects of vans, including installation and
  removal of tracking devices, but not budget or planning

WHAT YOU NEED TO EMBARK

We are looking for a pragmatic and responsible team player who can fulfil tasks, solve problems independently, and work as a part of a team to find new solutions and reach set goals. In addition to being fluent in English, the right person needs:

• 2+ years of previous work experience
• Experience managing a team of people
• An Italian Driving License 
• General understanding of digital work tools (MS Office, G-Suite)
  
  JOB CONDITIONS
  
  • NOTE: our Talent Acquisition is based in UK, you will receive a phone call from a British number (+44)!
  • Working days: 5 out of 7
  • Working hours: All Shift 
  • Working days: Normally Monday to Friday but needs to be flexible if weekends are exceptionally required 
  • Contract type: 6 months contract - opportunity and aim to renew and even go perm! 

WHY VOI?

Working at Voi is more than just a job; Our People Promise includes a personal Voiage where you will grow as a professional and be a part of a team and culture that builds something meaningful for society. In addition to this, you’ll have the opportunity to:

• Join Europe's #1 micromobility company. 
• Have a direct impact on our continued success and the development of the micromobility industry in the Italian region
• Work with inspiring, motivated and fun colleagues towards a common goal
• Join the micromobility-revolution and be a part of creating sustainable cities made for living, free from noise and pollution.