Customer Success Intern (No Finnish language required)

🌍 Exciting Opportunity for Aspiring Customer Success Interns! 🌏

Moi Panda is offering an unpaid internship for work placement (30 credits) in Customer Success. The mission of Moi Panda is to redefine the way children and families interact with the digital world. Our platform empowers young minds to create authentic friendships while promoting a balanced and healthy relationship with technology. Rooted in the principles of diversity, inclusion, and global citizenship, Moi Panda is more than an app—it's a movement that transcends borders and bridges cultures. 

Gain hands-on experience, enhance your skills, and work with a dynamic team. Perfect for students or recent grads looking to build their portfolio and make meaningful connections in the industry. As a customer service manager you will play a pivotal role in enhancing our outreach to existing clients as well as assisting in acquiring new clients as well. In addition, you will be assisting with the overall customer ecosystem management. Your creative and logical skill sets will be essential in assisting our company reach our intended audience. 

Moi Panda is a community of international people and the working language is English. The team is international in its make up and we all work remotely. Our diversity is our strength and communication is one of our pillars.

To learn more about the experiences of other trainees at Moi Panda, please visit https://www.moipanda.com/careers.

Responsibilities:

• Assist with building a strong community of users (clients)

• Help build and maintain relationships with individuals and organizations 

• Assist with establishing leads and potential partnerships in new and existing markets 

• Assist with collecting feedback

• Communicate effectively and efficiently

Nice-to-have Knowledge:

• Search engine optimisation (SEO) skills

Requirements:

• Self-driven and structured, with the ability to turn abstract ideas into practical solutions

• Understanding of community management principles and strategies

• Proficiency in engaging with diverse audiences over various platforms

• Passion for diversity, inclusion, and promoting global citizenship

• Proficiency in English (oral and written)

We offer:

• Experience in an agile startup environment with growth potential

• Opportunity to enhance your skills in customer service management and remote working

• Opportunity to collaborate with an international team in a remote setting

📧 If you're passionate about building communities, we want to hear from you! Apply now by sending a CV and Cover Letter via The Hub before 23.59 on 20.04.25.