THE COMPANY

Winningtemp offers a unique and revolutionary platform for building successful workplaces. Our solution collects and visualizes real-time data on employees’ experiences of leadership, purpose, teamwork, and overall work climate. We're on a mission to forever change how people succeed together.

At Winningtemp, we’re an ambitious and passionate team working from Gothenburg, Stockholm, Oslo, and Ukraine. Our newly renovated headquarters in the heart of Gothenburg offers a great atmosphere and space for collaboration.

We care deeply about the well-being of our employees – and naturally, we use our own tool to ensure we’re a truly great place to work.

THE ROLE

We’re looking for a Customer Onboarding & Delivery Project Manager to lead the onboarding of new customers and ensure smooth and successful implementations. You’ll guide them from signed deal to first value – creating a seamless transition from Sales to Customer Success.

You’ll also lead a cross-functional onboarding team, including integration specialists, technical support and customer engagement managers, to deliver an outstanding onboarding experience every time.

This is a role for someone who enjoys driving structured projects, aligning teams, and building relationships – both internally and externally.

Your responsibilities include:

• Leading and coordinating a cross-functional team to ensure successful customer onboarding and implementation

• Managing and overseeing the entire onboarding and delivery process for new and existing customers

• Acting as the primary point of contact for customers during onboarding, ensuring clear communication and proactively addressing any challenges

• Collaborating with internal teams (Customer Success, Technical Support, Integration, Sales) to streamline workflows and enhance the customer experience

• Developing and managing project plans, timelines, and resources for smooth implementation

• Coaching and supporting team members, fostering a collaborative and high-performance environment

• Identifying areas for improvement through internal and customer feedback, refining onboarding processes, and implementing best practices

• Ensuring compliance with data privacy and security guidelines throughout the onboarding process

THE YOU

• 3–5 years of experience managing customer onboarding, implementation or project delivery (ideally within SaaS/tech)

• Proven experience leading cross-functional teams and managing multiple customer projects

• Familiarity with SaaS platforms, integrations and technical workflows

• Excellent communicator and stakeholder manager – both internally and externally

• Structured and proactive – with a strong problem-solving mindset

• Experienced in tools like Jira, Asana, Trello or MS Project, and CRM systems like Salesforce

• A natural team leader who thrives in a collaborative environment and always puts the customer in focus

THE OFFER

• • A fun, evolving role where you’ll grow professionally and personally
• • A hybrid work setup
• • Amazing colleagues and a supportive culture – both at work and at social events
• • A chance to be part of a company creating a meaningful product
• • Generous vacation and holiday policy
• • Wellness allowance
• • Excellent pension and insurance package

WHY WINNINGTEMP? 🚀

Here, you’ll find dedicated, loyal colleagues who lift each other up and work together to succeed. Everyone is equally valued, regardless of background, gender, or ethnicity – and diversity is something we actively embrace.

We share joy every day – not just for what we do, but for who we do it with. The passion and energy of every employee is what truly makes us stand out.

You can expect a supportive workplace where we’re all working towards the same goal: To forever change how people succeed together.

We review applications continuously – so don’t wait to apply!