We are seeking an experienced Solution Engineer for our growing team near London who is a true pre-sales & post-sales wizard or sorceress!

As a Solution Engineer, you will play a vital role in the success of enabling sublime client solutions and value. You will be collaborating closely with our new business team in discovering the true value drivers and needs for new clients, as you will be showcasing our solutions to drive optimal client value and new business opportunities. Additionally, you will be supporting the Account Managers in their efforts to uplift existing client deals by identifying their needs, unlocked opportunities for driving more client value, as we always focus on delivering high-quality solutions and make our clients as succesful as possible with their employee engagement and performance. 

In this role, you will work closely together with the VP of Sales & Country Manager UK, Account Executive and Business Development team in the UK, as well as you will have close collaboration with your Solution Engineering colleagues in Copenhagen. You will make an exciting career move as you will join a 5x growth journey where the UK is a new region for us, and new team where you will be part of building and establishing our presence from scratch as we provide stellar employee engagement and performance platforms for high-end clients in the Retail and Hospitality segments. 

Additionally, this is an exciting and transformative time to join Relesys, as we have just gone into a strategic partnership with the Private Equity fund, Copilot, who will be our Copilots over the coming years as they support our extensive growth ambitions - exciting times! 

Your key responsibilities:‍

As a Solution Engineer, your role will include, but will not be limited to:

• Collaborate with the New Sales team and Account Managers to understand client requirements and develop tailored solutions
• Conduct a comprehensive analysis of existing client's needs and business processes to identify opportunities for improvement and upselling
• Create and deliver compelling product demonstrations and presentations to both existing and potential clients
• Develop deep product knowledge and stay up to date with the latest industry trends to effectively articulate the value proposition of our SaaS solution
• Work closely with the professional services, product, and client success teams to ensure smooth client onboarding and post-sales support
• Provide expert guidance and recommendations to prospects and clients, addressing their pain points and aligning our solutions with their specific business goals
• Support the development of proposals, RFPs, and RFIs by contributing technical expertise and insights
• Assist in the creation of sales collateral, including case studies, solution briefs, and competitive analysis, to support the sales team's efforts
  

Who are you?:

• Bachelor's degree in a relevant field (e.g., Business, Communication, Computer Science, Engineering) or equivalent practical experience
• Proven experience in a client-facing role, such as Solution Consulting, Sales Engineering, or Technical Account Management within the SaaS industry
• Experience with both Medium and Enterprise pre-sales and post-sales activity
• Strong analytical skills with the ability to understand complex client requirements and translate them into actionable solutions
• It is an advantage if you have in-depth knowledge of the retail industry, including emerging trends, challenges, and a strong understanding of key stakeholders
• Excellent communication and presentation skills, with the ability to effectively convey technical concepts to both technical and non-technical audiences
• Demonstrated ability to build and maintain relationships with clients at various levels of an organization
• Self-motivated and proactive, with a passion for delivering exceptional client experiences
• Familiarity with CRM systems, project management tools, and other relevant software is a plus
• Experienced in applying MEDDPICC methodology continuously to assure client qualification, a successful process in driving revenue and creating value 
• Willingness to travel as needed for client meetings and industry events
• Thrive in a fast-paced, target-driven environment and demonstrate exceptional ability to manage multiple priorities effectively
• You have fluent or high professional proficiency in English 
• You are located near London

What do we offer?

• "Once in a lifetime" growth opportunity in an aspiring unicorn business that will 5x over the coming 4-5 years backed by the Private Equity fund, Copilot Capital
• Competitive fixed salary and commission scheme
• Nest pension
• Vitality Health Insurance
• Occasional travels to CPH for onboarding, QBRs, Company events etc.
• Global Summer Party in CPH
• Shared office space where the team can meet weekly

When and how

• We are looking for a champion colleague to start asap!
• We are welcoming applications who are located in or near London
• Apply for the position by sending your CV through the Apply button

Who are we?

Relesys isn't just another SaaS company; we are a dynamic force revolutionizing communication and performance management platforms. Established in 2014, we set out on a mission to bridge the gap between HQ and non-desk workers, fostering a thriving workforce.

What value do we bring? People are the heartbeat of our client's business. When employees are thriving and successful, businesses flourish and retention rates increase. Relesys enables our clients to achieve this through an all-in-one app that streamlines communications, training, and daily operations into their own customized and ever-evolving app 📱

With clients such as Salling Group, COOP, Carlsberg, and Vestas - to name just a few - Relesys serves clients in 15 different countries, supporting them in 33 languages with 395,000 licenses across 17,000 stores and users in 97 countries. We have a strong presence in the Nordics and EMEA, and we continue to increasingly attract clients from across the globe, as we are breaking into new, dynamic markets.

At Relesys, we're shaping the future for frontline workers across various industries: Retail, Hospitality, Production/Manufacturing, and Transportation – while having FUN, as our rule number one! Join us on this thrilling journey as we grow and venture into new horizons.

Our Culture

Building a world-class organization and culture is our highest priority. We believe in the talent of our people and in long-term collaborations where we value an informal yet highly professional culture. We always go 'the extra mile' for our colleagues and clients, but rule number one - Have fun! This rule is always at the forefront of our minds when we come to work, creating an environment that is filled with passion, energy, and inspiration. We are eager to see what exciting contributions you, as our new colleague, will bring, as we believe that each and every individual has a tremendous influence on the whole 🌍